CCM-Care Coordinator Manager - Multiple Future Opportunities

Lifemarksantetravail; Dunnville, Brantford, Hamilton, Burlington; Vor Ort; CAD 25.000 - 37.000; Vollzeit

Zusammenfassung

Lifemark Physiotherapy, part of Lifemark Health Group, seeks a Care Coordinator Manager to join our team across multiple locations in Ontario. The role focuses on patient intake, data integrity, and coordinating administrative operations within a busy physiotherapy clinic network.

Ideal candidates have a High School Diploma, 1–5 years' clinical or similar experience, and strong customer service alongside MS Office proficiency.

Qualifikationen

• High school diploma or equivalent is required.
• Experience in a clinical or similar environment is preferred (1–5 years).
• Excellent customer service and telephone etiquette are essential.
• Strong organizational and multitasking abilities.
• Self-starter who can work independently or with a team.

Aufgaben

• Create a welcoming and warm environment for patients.
• Handle inquiries and complaints effectively.
• Manage the reception area and related administrative tasks.
• Maintain Accounts Receivable and reconcile deposits.
• Accurately enter patient data and maintain Lifemark Patient System records.
• Submit forms to insurance companies and stakeholders timely.
• Process expenses and petty cash with controls.
• Support payroll and clinic administration.
• Adhere to company protocols and policies.

Kenntnisse

Customer service

Telephone etiquette

Organizational skills

Multi-tasking

Self-starter

Team environment

Independent work

MS Office (Word & Excel)

Ausbildung

High School Diploma, GED or equivalent

College diploma program in related field (asset)

Tools

MS Office - Word & Excel

Jobbeschreibung

CCM-Care Coordinator Manager - Multiple Future Opportunities

Brantford, ON, CA

Salary Range: $18.42 To $27.02 Hourly

Status: Permanent -Full Time, Part Time and Temporary - Upcoming multiple vacancies

Location: P otential locations include Dunnville, Brantford, Burlington, Hamilton or Niagara

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Lifemark Physiotherapy, Canada's premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator Managerwho shares this same philosophy.

Why Lifemark?

• Working with our understanding Clinic Director and having a positive and comforting work environment
• Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
• Competitive compensation with an excellent benefits package for our permanent employees
• Pathways for management and corporate leadership
• Nationally recognized brand with a strong digital presence
• Diverse, stable, caseload with the flexibility to integrate pre-existing clients

Qualifications & Core Competencies:

• High School Diploma, G.E.D. or equivalent
• 1-5 years of experience in a clinical or similar environment
• Current enrolment or graduation from a college diploma program in a related field an asset
• Excellent customer service skills and telephone etiquette
• High degree of organizational skills and ability to prioritize and multi-task
• A "self-starter" with an ability to work independently and collaboratively in a team environment
• Ability to hit the ground running in a busy and fast-paced working environment
• Strong computer and data entry skills preferably in MS Office -Word & Excel
• New Graduates are welcome to apply

Primary Responsibilities:

• Creatinganenvironmentthatiswelcomingandwarmtothepatients
• Dealingeffectivelywithcustomerandpatient inquiries as well as complaints
• Management of reception area
• Maintaining Accounts Receivable
• Accurately entering incomingpaymentandmonthlydepositreconciliation
• Ensuring timelyentry, accuracyandcompletenessofallpatientdataintheLifemarkPatient Systemincludingintake, assessmentanddischargeinformation
• Timely submission of forms to insurance companies and stakeholders
• Expenseandpettycashprocessingandcontrol
• Obtain and promote GMB reviews and coach staff on the same
• Accountingcontrolsandreporting
• Manage payroll, including accuracy, communications and meeting deadlines
• Clinicofficemanagement&administration
• Adherence to all company protocols

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca