CCM-Care Coordinator Manager

Lifemark; Dunnville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading healthcare management organization seeks a passionate Care Coordinator Manager in Dunnville. The role combines managing clinic operations, delivering exceptional customer service, and supporting a diverse team. Ideal candidates will have strong organizational skills, experience in a clinical environment, and a dedication to promoting health and wellness.

Benefits

Supportive work environment

Opportunities for management roles

Comprehensive benefits

Qualifications

• 1-5 years of experience in a clinical or similar setting.
• New graduates are encouraged to apply.

Responsibilities

• Create a welcoming environment for patients.
• Manage reception area and handle inquiries effectively.
• Oversee clinic administration and ensure protocol adherence.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Self-motivation

Education

High School Diploma or equivalent

Enrollment in a related college diploma program

Tools

MS Office (Word & Excel)

Job description

Care Coordinator Manager - pt Health - Dunnville Physiotherapy
Permanent Full-Time
Location: 420 Lock St West, Dunnville, ON, N1A 1V6

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on being part of a driven team of industry experts and building a reputation for excellence? If so, join us at pt Health - Dunnville Physiotherapy, a Lifemark Health Group company, Canada’s premier healthcare management organization. We believe when you move better, you feel better, and we are seeking a Care Coordinator Manager who shares this philosophy.

Why Lifemark?

• Supportive work environment with our understanding Clinic Director
• Opportunity to collaborate with a multidisciplinary team
• Competitive salary and comprehensive benefits
• Opportunities for management and leadership roles
• Strong digital presence and recognized brand
• Diverse caseload with flexible client integration

Qualifications & Core Competencies:

• High School Diploma, G.E.D., or equivalent
• 1-5 years of experience in a clinical or similar setting
• Enrolled in or graduated from a related college diploma program (asset)
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Self-motivated and able to work independently and in teams
• Proficient in MS Office (Word & Excel)
• New graduates are encouraged to apply

Primary Responsibilities:

• Create a welcoming environment for patients
• Handle inquiries and complaints effectively
• Manage reception area
• Maintain Accounts Receivable
• Process payments and reconcile deposits
• Accurately enter patient data into the Lifemark system
• Submit forms to insurance companies promptly
• Manage expenses and petty cash
• Promote and obtain GMB reviews; coach staff accordingly
• Handle payroll processing and reporting
• Oversee clinic administration and ensure protocol adherence

Inclusion

We are committed to diversity and inclusion, promoting equal employment opportunities for all applicants, including Indigenous peoples, newcomers to Canada, women, and visible minorities.

Accommodation

Accommodations are available upon request during the recruitment process. Contact us at [e-mail].

Visit and apply today at www.lifemark.ca/careers.