CCM-Care Coordinator Manager

Lifemark Health Group; Aurora; On-site; CAD 50,000 - 55,000; Full time

Job summary

Lifemark Health Group is seeking a Care Coordinator Manager to join the team at the Aurora Physiotherapy & Rehabilitation Centre. This permanent full-time position offers competitive compensation and an opportunity to work in a supportive environment dedicated to improving health and wellness. You'll manage patient data, oversee reception operations, and ensure exceptional customer service while leading a dynamic team of professionals.

Benefits

Competitive compensation with benefits

Pathways for management and leadership

Supportive work environment

Qualifications

• 1-5 years of experience in a clinical environment.
• Excellent telephone etiquette.
• Ability to work independently and in a team.

Responsibilities

• Creating a welcoming environment for patients.
• Handling patient inquiries and complaints effectively.
• Managing the reception area.

Skills

Customer Service

Organizational Skills

Data Entry

Education

High School Diploma or equivalent

College diploma in a related field

Tools

MS Office

Job description

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Join to apply for the CCM-Care Coordinator Manager role at Lifemark Health Group

Status: Permanent Full-Time

Aurora Physiotherapy & Rehabilitation Centre

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Aurora Physiotherapy & Rehabilitation Centre

Position: Care Coordinator Manager

Status: Permanent Full-Time

Clinic Location: Aurora Physiotherapy & Rehabilitation Centre

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Aurora Physiotherapy & Rehabilitation Centre , a Lifemark Health Groupcompany, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator Managerwho shares this same philosophy.

Why Lifemark?

• Working with our understanding Clinic Director and having a positive and comforting work environment
• Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
• Competitive compensation with an excellent benefits package for our permanent employees
• Pathways for management and corporate leadership
• Nationally recognized brand with a strong digital presence
• Diverse, stable, caseload with the flexibility to integrate pre-existing clients
  
  
  

Qualifications & Core Competencies:

• High School Diploma, G.E.D. or equivalent
• 1-5 years of experience in a clinical or similar environment
• Current enrolment or graduation from a college diploma program in a related field an asset
• Excellent customer service skills and telephone etiquette
• High degree of organizational skills and ability to prioritize and multi-task
• A “self-starter” with an ability to work independently and collaboratively in a team environment
• Ability to hit the ground running in a busy and fast-paced working environment
• Strong computer and data entry skills preferably in MS Office -Word & Excel
• New Graduates are welcome to apply
  
  
  

Primary Responsibilities:

• Creating an environment that is welcoming and warm to the patients
• Dealing effectively with customer and patient inquiries as well as complaints
• Management of reception area
• Maintaining Accounts Receivable
• Accurately entering incoming payment and monthly deposit reconciliation
• Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information
• Timely submission of forms to insurance companies and stakeholders
• Expense and petty cash processing and control
• Obtain and promote GMB reviews and coach staff on the same
• Accounting controls and reporting
• Manage payroll, including accuracy, communications and meeting deadlines
• Clinic office management & administration
• Adherence to all company protocols
  
  
  

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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