CCM-Care Coordinator Manager

Lifemark; Aurora; On-site; CAD 60,000 - 80,000; Full time

Job summary

Lifemark is seeking a dedicated Care Coordinator Manager for their Aurora Physiotherapy & Rehabilitation Centre. This permanent full-time position offers the opportunity to work in a supportive environment where you can make a significant impact on patient care while collaborating with a multi-disciplinary team.

Benefits

Supportive work environment

Competitive compensation and excellent benefits

Opportunity for management and corporate leadership

Qualifications

• 1-5 years of experience in a clinical or related environment.
• Self-starter capable of working independently and in a team.
• New graduates are welcome to apply.

Responsibilities

• Create a welcoming environment for patients.
• Manage reception area and patient inquiries effectively.
• Accurately process payments and maintain Accounts Receivable.

Skills

Excellent customer service

Strong organizational skills

Ability to adapt quickly

Proficiency in MS Office

Education

High School Diploma or equivalent

Enrolment or graduation from a college diploma program

Job description

Position: Care Coordinator Manager

Status: Permanent Full-Time

Clinic Location: Aurora Physiotherapy & Rehabilitation Centre

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on being part of a driven team of industry experts and building a reputation for excellence? Do you want to feel valued and supported by our understanding Clinic Director? If so, join us at Aurora Physiotherapy & Rehabilitation Centre, a Lifemark Health Group company, Canada’s premier healthcare management organization. We believe when you move better, you feel better. We are seeking a Care Coordinator Manager who shares this philosophy.

Why Lifemark?

• Supportive work environment with our understanding Clinic Director
• Opportunity to collaborate with a multi-disciplinary team of clinicians
• Competitive compensation and excellent benefits for permanent employees
• Paths for management and corporate leadership
• Recognized national brand with a strong digital presence
• Diverse, stable caseload with flexibility to incorporate pre-existing clients

Qualifications & Core Competencies:

• High School Diploma, G.E.D., or equivalent
• 1-5 years of experience in a clinical or related environment
• Enrolment or graduation from a college diploma program in a related field is an asset
• Excellent customer service and telephone etiquette
• Strong organizational skills with the ability to prioritize and multi-task
• Self-starter capable of working independently and in a team
• Ability to adapt quickly in a busy, fast-paced environment
• Proficiency in MS Office (Word & Excel)
• New graduates are welcome to apply

Primary Responsibilities:

• Create a welcoming and warm environment for patients
• Handle patient and customer inquiries and complaints effectively
• Manage reception area
• Maintain Accounts Receivable
• Accurately process payments and reconcile monthly deposits
• Ensure timely and accurate entry of all patient data into the Lifemark Patient System
• Submit forms to insurance companies and stakeholders promptly
• Manage expenses and petty cash
• Promote GMB reviews and coach staff accordingly
• Oversee accounting controls and reporting
• Manage payroll accurately and meet deadlines
• Handle clinic office management and administration
• Adhere to all company protocols

Inclusion

We are committed to creating an inclusive environment where everyone can thrive. Lifemark promotes equal employment opportunities for all applicants, including Indigenous peoples, newcomers to Canada, women, and visible minorities.

Accommodation

Accommodations are available upon request for all candidates participating in the recruitment process. Please email us at [e-mail].

Visit and apply today! Visit www.lifemark.ca/careers