CC#25-02-303 Information Technology Support Specialist - Celtic Family

Government of Nova Scotia; Nova Scotia; On-site; CAD 80,000 - 100,000; Full time

Job summary

A regional educational technology department in Nova Scotia seeks an experienced Information Technology Support Specialist. The role involves maintaining technical systems in schools, supporting stakeholders, and ensuring the smooth operation of educational technology. Ideal candidates should have post-secondary education in IT, A+ certification, and be proficient in troubleshooting computer systems. Strong communication skills and the ability to work across various educational facilities are essential. Regular full-time position with a 40-hour work week.

Qualifications

• Must be proficient in the diagnosis and repair of desktop computers and mobile devices.
• Experience using a ticket system recording accurate time.
• Physical ability to perform required duties.

Responsibilities

• Responsible for installation and maintenance of technical and computer-related information systems.
• Support stakeholders with web applications and resources.
• Ensure technology is current and operating as expected.

Skills

Proficient in diagnosing and repairing desktop computers

Basic understanding of LAN/WAN technology

Strong interpersonal and communication skills

Education

Post-secondary education in information technology

High school diploma or equivalent

CompTIA A+ certification

Job description

Competition #: CC#25-02-303 Position: Information Technology Support Specialist Union: NSGEU Family of Schools: Celtic Location(s): G. R. Saunders Elementary School Hours Per Day: 8.00 Hours Per Week: 40.00 School Hours: 8:00am-4:30 Assignment Hours: 8:00am-4:30 Days: Mon,Tue,Wed,Thu,Fri Status: Regular Full-time Percentage: 12 Months Salary: In accordance with the NSGEU collective agreement Additional Info: Post Date: Thursday December 11, 2025 Close Date: Wednesday December 24, 2025 at 12:00:00PM Anticipated Start Date: Monday January 6, 2025 End Date:

Introduction Reporting to the Manager of Technology Infrastructure, the Information Technology Support Specialist (ITSS) is responsible for the installation and maintenance of technical and computer-related information systems within the schools of the Chignecto Central Regional Centre of Education (CCRCE). As an ITSS you represent the Information Technology Department to many stakeholders both internal and external of CCRCE and must be seen as being professional. An ITSS is to ensure technology is current, organized and must ensure technology is available and operating as expected. An ITSS will support CCRCE stakeholders with the many web applications and resources available to our staff and students.

ITSS Assignment

• Alternate High School
• Celtic Family Office
• Dr. W.A. Macleod Consolidated
• G.R. Saunders Elementary School (base)
• New Glasgow Academy
• Trenton Elementary
• Trenton Middle School

Minimum Requirements

• Successful completion of post-secondary education in the information technology field
• High school diploma or equivalent
• CompTIA A+ certified
• Must be proficient in the diagnosis and repair of desktop computers, mobile devices such as laptops, tablets and chromebooks and multimedia projectors
• Basic understanding of LAN/WAN technology including wireless networks
• Successful completion of a criminal records check and child abuse registry check
• Experience using a ticket system recording accurate time and excellent written and logical troubleshooting steps
• Software installations and software licensing
• Ability to work at heights
• Physical ability to perform the required duties
• Valid driver's license and reliable vehicle

Additional Assets

• Experience and knowledge of technology in education including Google Apps for Education
• Strong interpersonal and communication skills
• WHMIS
• First Aid
• Fall Protection

Closing Notes Successful applicants will be required to provide a Child Abuse Registry Check and a Criminal Records Check/Vulnerable Sector Check prior to commencing employment in accordance with CCRCE policies and procedures.

Applicants with disabilities who require assistance during the hiring process may contact Employee Health at [e-mail] or 902-896-5799 to request reasonable accommodations.