Catering Setup Crew Member - Seasonal - CZ

Calgary Zoo; Calgary; On-site; CAD 15,000 - 19,000; Part time

Benefits offered by this job

Discounts on food and merchandise

Staff Pass Benefit plan

Wildlife park environment

Job summary

The Calgary Zoo's Wilder Institute is seeking Seasonal Catering Setup Crew Members to assist with the setup and teardown of banquet rooms and event spaces. This role requires moving furniture, equipment, and décor according to floor plans, and may include early mornings, weekends, and holidays.

You will work with the Catering Setup Captain to prepare event spaces, gather and organize necessary equipment, and perform final checks.

Qualifications

• Previous hospitality or event setup experience is a bonus; training provided.
• A valid Driver’s License is required.
• A Proserve Certification is required.
• Punctual and dependable; understands the critical nature of timely event setup.
• Capable of lifting up to 50 lbs and standing for extended periods.

Responsibilities

• Set up banquet rooms and event spaces according to detailed floor plans, moving tables, chairs, staging, dance floors and equipment.
• Assist with gathering, distributing, and organizing linens, dishware, glassware, and AV gear.
• Perform final checks to ensure setups are correct, clean, and guest-ready.
• Collaborate with the Event Setup Coordinator and other departments for smooth transitions.
• Adhere to safety protocols and assist with tear-down and cleanup after events.
• Follow verbal instructions and ask questions as needed to achieve success.
• Work with the catering team to meet Banquet Event Order specifications.
• Other duties as assigned.

Skills

Driver's License

Proserve Certification

Punctual and dependable

Follow precise instructions

Willingness to learn

Job description

Join our team at the Wilder Institute's Calgary Zoo and grow your experience at one of the most unique sites in Calgary! The Catering Front of House team is seekingseasonalCatering Setup Crew Members who will help toachieve thesuccessof events by delivering precise andtimelysetupandteardownof banquet rooms and event spaces. They willarrange furniture, equipment, anddécoraccording to detailed floor plans.

TheSetupCrew Members will deliver based on the schedule and work collaboratively toaccomplishtheir tasks for early morning setups as well as on weekdays, evenings, weekends, and holidays.

Our Purpose

We act for wildlife; saving species and inspiring people to join us.

Our Core Values

Drive impact, nurture connection, cultivate hope, and be bold.

Contract

• Start Date: November 2026
• End Date: January 2027

What you will do

• Work with the Catering Setup Captain and team to set up physical banquetroomand other event spaces. This includes moving and arranging tables, chairs, staging, dance floors, and other equipment according to detailed floor plans.
• Assistwith gathering, distributing, and organizing necessary event equipment such as linens, dishware, glassware, and audiovisual gear. Ensure items are handled with care.
• Help the team conduct final checks of event setups to ensure everything is in its correct place, clean, and ready for guests.
• Work effectively as part of a team, following instructions from the Event Setup Coordinator and collaborating with other departments to ensure smooth event transitions.
• Adhereto all safety protocols and operational guidelines, contributing to a safe and efficient work environment
• Participate in the efficient tear-down and cleanup of event spaces after functions which will help prepare for the next event.
• Understand and follow verbal instructions, asking clarifying questions as needed to achieve success.
• Understand the critical nature oftimelyevent setup
• Work collaboratively within the catering team to successfully set up event spaces to Banquet Event Order specifications
• Other duties as assigned.

What you will bring

• Whilepreviousexperience in hospitality or event setup is a bonus, we are willing to train motivated individuals whodemonstratea strong work ethic and willingness to learn
• A valid Driver’s License isrequired
• AProserveCertification isrequired.
• Punctual and dependable, understanding the critical nature oftimelyevent setup.
• Capable of following precise instructions and ensuring setup isaccurateaccording to plans.
• This is an active event set up position that will require lifting, pushing, and moving heavy objects (up to 50lbs),remainingmobile/standing for extended periods, and other duties that will require active movement.

Working Conditions

• Very earlymorning shifts (4:00 am), including weekends and holidays, as required by event schedules.
• Moving and lifting heavy objects (up to 50lbs), stand for extended periods, and other duties that will require active movement

The Wilder Institute's Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute's Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

What the Zoo Offers

• Discounts on food, beverage, and merchandise
• Participation in the Staff Pass Benefit plan
• A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada’s leaders in wildlife conservation?If this position suits your skills, experience and personal attributes, we want to talk to you.

Applicants must be legally entitled to work in Canada.

The Wilder Institute strives tocultivate a workplacein which everyonefeels welcome and empowered to bring their authentic selvesto work. As a conservation organization,we respect and value the diversity of all life and come together as individuals and teammates to achieve the organization’s mission and vision. We recognize thevalue of diversity, equity, and inclusion,and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

This position is an existing vacancy within our organization. The Wilder Institute uses basic knockout questions in application to support screening; applications are otherwise assessed and selected by real humans.

All candidates are thanked for their applications and advised that they will be contacted once applications have been reviewed and a final decision has been made.