Catering Associate - Nest Catering & Conferences

Alma Mater Society of UBC Vancouver; Electoral Area A; On-site; CAD 38,000 - 41,000; Part time

Benefits offered by this job

Gratuities

MoveUP 378 Bargaining Unit

Job summary

Alma Mater Society of UBC Vancouver is seeking a Catering Associate to support the Catering & Conferences operation. The role delivers exceptional service for banquets, catering, and conference events at the AMS Student Nest and offsite locations, ensuring guest satisfaction through timely delivery and quality food and beverages.

The position is in-person, part-time, seasonal until December 31, 2026, with hours varying by need.

Qualifications

• 1 year previous food and beverage serving experience preferred
• Can lift up to 22 kg (50 lbs)
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
• Demonstrated superior skills in customer service and organization
• Detail oriented
• Ability to perform tasks in a timely manner in a fast paced environment
• Ability to follow instructions
• Serving-It-Right certification an asset
• Food Safe level 1 certification or higher an asset
• Valid BC driver’s license with a clean driver’s abstract an asset
• Language: English (read/write/speak); other languages an asset

Responsibilities

• Provide excellent guest service according to AMS standards and procedures
• Serve food and beverages to guests at the Nest or offsite locations
• Set up and break down rooms per client specifications (tables, chairs, A/V, buffets)
• Review catering contracts against prepared items and quality
• Prepare, load/unload and store Food & Beverage items and supplies in AMS catering van
• Liaise with customers for professional and courteous service
• Ensure safe liquor service per legal and AMS requirements
• Ensure Food Safety protocol is followed
• Report feedback to Catering & Conferences management after events
• Maintain cleanliness of relevant areas
• Work cohesively in a team environment
• Report work orders to Catering & Conferences managers
• Align with AMS mission and values
• Perform other duties as required

Skills

Customer service

Organization

Detail oriented

Communication

Flexibility

Team player

Time management

Follow instructions

Multitasking

Tools

Serving-It-Right

Food Safe 1

BC Driver's License

Job description

Position title: Catering Associate

Department: Catering & Conferences

Reports to: Catering & Conferences Operations Manager

Employee status: Hourly, part-time, seasonal until December 31, 2026.

Hours per week: Varies, based on operational needs

Compensation: $18.73 per hour, plus opportunity to earn gratuities

This position is included under the MoveUP 378 Bargaining Unit. This position is in-person.

Position Purpose

The Catering & Conferences Associate is responsible for the successful execution of the AMS Catering & Conferences operation. This role is tasked with the exceptional service delivery of all food and beverage services within a Banquet/Catering/Conference environment. Types of events will include offsite catering and deliveries as well as conference services conducted in and around the AMS Student Nest. This role is responsible for customer satisfaction through quality service and timely delivery. The ideal candidate is organized and has excellent time management skills. This individual is a team player, good communication skills yet can work independently.

Duties and Responsibilities

• Providing excellent guest service according to AMS standards and procedures
• Serving food and beverages to guests according to AMS standards in the Nest or at an offsite location
• Setting up and breaking down of rooms according to client specifications which include moving tables, chairs, setting A/V equipment, buffets etc.
• Reviewing and verifying catering contracts to actual prepared items and item quality
• Preparing, loading, unloading and storing Food & Beverage items, equipment and supplies in the AMS catering van
• Liaising with customers to ensure professional and courteous service
• Ensuring safe liquor service according to legal requirements and AMS standards and procedures
• Ensuring Food Safety protocol is adhered to at all times
• Reporting feedback to Catering & Conferences management following the event
• Ensuring cleanliness of relevant areas
• Be able to work in a cohesive team environment
• Reporting work orders to Catering & Conferences managers
• Working with the AMS mission statement and values to operate a successful department
• Other duties as required

Qualifications and Experience

• 1 year previous food and beverage serving experience in a restaurant, banquet hall, hotel or equivalent is preferred
• Can lift up to 22kg (50lbs)
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
• Demonstrated superior skills in customer service and organization
• Detail oriented
• Ability to perform tasks in a timely manner in a fast paced environment
• Ability to follow instructions
• Serving- It- Right certification an asset
• Food Safe level 1 certification or higher an asset
• Valid BC driver’s license with a clean driver’s abstract an asset
• Language: Required to speak, read and writeEnglish, with fluency in other languages being an asset