Catering Assistant

Peterborough Limited; Peterborough; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Catering Assistants to join their dynamic team across various locations. This role involves providing exceptional customer service, preparing and serving quality food, and maintaining a clean and safe environment. Ideal candidates will possess strong communication skills, a commitment to teamwork, and a passion for catering. With a focus on customer satisfaction, you'll thrive in a busy, friendly atmosphere while contributing to a positive dining experience. This is a fantastic opportunity to grow within a supportive company that values its employees.

Benefits

Company pension

Cycle to work scheme

Free fitness classes

Free flu jabs

Free parking

Life insurance

On-site parking

Referral programme

Qualifications

• Experience in catering and customer service is preferred.
• Ability to work in a busy environment and maintain professionalism.

Responsibilities

• Provide quality food and beverages while ensuring customer satisfaction.
• Maintain cleanliness and hygiene in the catering area.

Skills

GCSE in English

GCSE in Maths

Food safety catering level 2

Good communication skills

Interpersonal skills

Teamwork

Physical fitness

Catering experience

Education

GCSE or equivalent

Tools

Till systems

Job description

Aragon Direct Services (a trading name of Peterborough Limited) are recruiting Catering Assistant’s to work at our various sites across Peterborough.

The Lido – 32 hours or 10 hours per week (Temporary Contract until September 2025)

Peterborough Museum – 7.5 hours on Sunday (Temporary Contract until November 2025)

Flag Fen – 5 hour per week (Temporary Contract until November 2025)

Vivacity Premier Fitness – 10 hours per week (Permanent Contract)

The main purpose of this role is to provide a professional, friendly and efficient service to customers, understanding their needs and requirements.

• Provide advice/assistance to ensure the customer receives a prompt service within comfortable surroundings
• Provide, prepare and deliver quality food and beverages
• Ensure products, equipment and furniture are cleaned, maintained and fit for purpose reporting breakages promptly
• Undertake cleaning duties within the catering facility
• Operating the Till System
• End of day cashing up routines
• Recording daily takings
• Stock Control
• To demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team working
• To deliver customer service in line with best practice. Ensure compliance to relevant policies
• To take responsibility for product area, ensure this and product is maintained in line with company best practice and Health & Safety legislation
• To display and promote products efficiently and effectively in order to maximise sales
• To prepare and cook hot food to customer and visitors
• To actively follow company policies – Food Hygiene, Equal Opportunities; Fire Health & Safety
• To maintain a good level of personal presentation
• To attend staff meetings and training as required
• To monitor stock levels and prepare orders for processing and approval through the Duty Manager, allowing for timely deliveries
• To maintain accurate records as directed, to include financials and customer statistics for performance and budgetary control
• Ensure the Catering area is clean and tidy at all times, with furniture, tables, window sills and shelving dusted regularly and spillages immediately wiped away
• Prepare, cook and serve hot food and drink
• Ensure all servery bins are emptied, liners are tied securely before depositing contents in the external waste bin and liners replaced
• Sinks to be cleaned and floors moped
• Start and end of day routines to be adhered to, with particular attention paid to coffee machine, griddle, oil changes, fryer, bainmarie plus standards as defined in the safety log book:
• Thoroughly wipe down and polish all kitchen machines
• Wash out and thoroughly clean all fridges, freezer, coffee machine and dishwasher
• On an adhoc basis:
• Liaise with the Manager to review and make any changes to the menu
• Working within a catering environment
• Working within a busy customer facing environment
• Working knowledge of till systems
• Stock taking – to monitor stock levels and placing orders when necessary

Skills and Experience

• GCSE or equivalent in English and Maths
• Food safety catering level 2 or above
• Good communication skills – to liaise with customers and colleagues at all levels
• Good interpersonal and customer facing skills – remaining professional, patient, friendly, polite at times of pressure
• Ability to work as part of a team and with minimal supervision, whilst knowing when to seek advice from manager – flexible, multi-tasking
• Ability to stand for long periods of time with a good level of physical fitness
• Confidentiality and discretion, with an awareness of Data Protection Act
• Catering experience preferred

As part of the Induction process all applicants will undergo a drug and alcohol test.

• Company pension
• Cycle to work scheme
• Free fitness classes
• Free flu jabs
• Free parking
• Life insurance
• On-site parking
• Referral programme

Other

Please note, own transport for Flag Fen is essential due to location

How to apply

You can apply directly to the link below

You can download the job description as a PDF below

You will find more information about the work we do at our website