Overview
Sales Specialist (on the road) – Montreal, QC. The Category Sales Specialist is responsible for pursuing and growing lines of business in the Mid-Market customer base beyond traditional office supplies (Business Essentials). The role serves as the new lead generator for assigned Growth Categories within the region, working to identify net new accounts and collaborate with the Mid Market Sales team on value-added sales opportunities within the existing customer base. The role also requires developing subject matter expertise to support new business growth in this line of business.
Responsibilities
- Consistently achieve revenue and gross margin targets through a proactive selling strategy, negotiating on behalf of Staples and / or assigned Dealer Brands to be the primary supplier of assigned Growth Category Supplies / Services in the territory.
- Develop a high value-add relationship with key contacts in existing accounts to grow sales.
- Research, qualify, negotiate, and present appropriate assigned Category solutions to acquire new business.
- Prospect and pursue new, non-category customer opportunities on behalf of all brands in the assigned territory.
- Lead the implementation of newly acquired business, ensuring seamless integration of products and services for clients. Includes account set-up, coordinating logistics, delivery timelines, and post-sale support; may include minor on-site installations (e.g., dispensers and dispensing units).
- Develop and execute implementation plans for newly sold category solutions, tailoring offerings to address client-specific challenges to drive satisfaction.
- Conduct post-implementation reviews to ensure solutions perform as promised, working with the customer and internal teams to resolve issues and adjust offerings as necessary.
- Regularly update Salesforce.com and other CRM tools to track implementation progress and communicate milestones and issues to stakeholders.
- Track and manage opportunities via Salesforce.com and other CRM or Sales Enablement tools to ensure program requirements are met through selling, implementation, and maintenance phases.
Requirements
- College diploma and / or university-level degree or equivalent experience.
- Self-starter, results-oriented.
- Strong financial acumen.
- Demonstrated analytical, negotiating, and problem-solving skills.
- 3–5 years of demonstrated success in new business development, including cold calling, leading discovery meetings, solution presentations, and solution implementation.
Benefits
- Associate discount
- Health and Dental benefits
- RRSP / DPSP
- Performance bonuses
- Learning & Development programs
- And more...