Category Lead

Rogers Communications, Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Rogers Communications, Inc. in Toronto seeks a Category Lead to drive procurement strategy across key categories, lead competitive sourcing events, and negotiate favorable terms with suppliers.

You will partner with internal stakeholders, analyze category spend, implement supplier development programs, and champion ethical procurement practices to maximize value for the organization. In this role, you will influence senior leaders, manage supplier performance, and contribute to strategic

Qualifications

• 3-5 years of relevant work experience in telco / media / cable or comparable procurement setting.
• Knowledge of category market trends and their impact on cost structures.
• Experience with any one or more of the following services: Contact Centres, Credit Operations, Collections, Sales, Banking or Back Office.

Responsibilities

• Build, maintain, and enhance relationships with internal stakeholders to ensure category and strategy meet business needs.
• Execute competitive sourcing events and evaluate supplier performance on quality, cost, delivery, and innovation.
• Negotiate contracts and agreements to secure favorable terms for the organization.
• Develop and implement supplier development programs for continuous improvement.
• Gather and analyze category details including spend and existing contractual arrangements.

Skills

Procurement

Vendor management

Contract negotiation

Sourcing

Stakeholder management

Job description

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Category Lead

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we're looking for:
Reporting to the Senior Category Manager Customer Experience, Procurement, the Category Lead will be work closely with business partners and fellow colleagues to support the strategic direction of the overall team objectives. Your task will be to support the establishment of commercial arrangements, lead competitive sourcing events, analyze critical data, compile & execute contractual documents aligned with our strategic business objectives. Your efforts will advance Procurement's trusted advisor status, optimize spend and value for money, drive best practices, and provide future-focused strategies to achieve our goals.

What you'll do:

• Responsible for building, maintaining, and enhancing solid relationships with key internal stakeholders across the organization to ensure suppliers within the category and the category strategy are meeting business needs.
• Execute competitive sourcing events and evaluate supplier performance based on quality, cost, delivery, and innovation.
• Negotiate contracts and agreements with suppliers to ensure favorable terms for the organization.
• Develop and implement supplier development programs for continuous improvement.
• Provide support to the team by gathering and analyzing necessary category details including Category spend and existing contractual arrangements
• Support the creation of pivotal category strategies and advance key supplier partnerships aligned with such strategies with a focus on strategic opportunities.
• Provide guidance to business partners on best-in-class procurement practices, ongoing advancements, and opportunities associated with assigned categories, and strategic category insights to support delivery of company objectives.
• Manage assigned supplier issue and dispute escalations to settlement, including negotiations and settlement agreement execution.
• Challenge the status quo by searching for continuous improvement, implementation of innovations and automations to create best in-class procurement practices that are intuitive and user-friendly for internal stakeholders and suppliers.
• Implement and champion ethical procurement practices, procurement policies, supplier social responsibility objectives, and supplier diversity and sustainability programs.
• Act as an internal consultant to business owners on sourcing practices, supplier performance, compliance, and risk management policies, processes, and procurement standard practices.

What you bring:

• 3-5 years of relevant work experience in telco / media / cable or comparative in a procurement setting
• Knowledge of category’s market trends and impacts to cost structures
• Experience with any one or more of the following services: Contact Centres, Credit Operations, Collections, Sales, Banking or Back Office
• Strong relationship building and business acumen are required. Needs to be able to quickly establish credibility and influence with business stakeholders
• Excellent interpersonal and communication (verbal and written) skills. Ability to communicate / present complex topics to executive leaders and to “sell” by influencing their thinking and decisions
• Ability to deal effectively with ambiguity and resolve multi-party conflicts to get to the “right answer