Casualty Claims Adjuster

David Aplin Recruiting; British Columbia; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

A leading national claims management provider in British Columbia is seeking an experienced Casualty Claims Adjuster. You will manage a diverse portfolio of claims, ensuring fair resolutions while upholding high service standards. The role offers flexible work arrangements (remote, in-office, or hybrid) and requires a minimum of 3 years of relevant experience. Competitive salary between $55,000 – $70,000 plus benefits awaits the right candidate.

Benefits

Competitive salary

Bonus and incentive programs

Comprehensive health and wellness benefits

RRSP matching program

Ongoing professional development

Qualifications

• Minimum 3 years of experience handling casualty or liability claims.
• Exceptional communication and customer service skills required.
• Ability to work independently and as part of a team.

Responsibilities

• Investigate and analyze claims-related information.
• Accurately record and present claim file details.
• Prepare detailed reports and manage claims expenses.

Skills

Experience handling casualty or liability claims

Strong communication skills

Customer service skills

Technical knowledge of casualty claims

Education

Independent Adjuster License (BC or ability to obtain)

CIP designation or actively working toward it

Tools

Microsoft Office 365

Claims management systems

Job description

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A leading national claims management provider is seeking an experienced Casualty Claims Adjuster to join their growing team in British Columbia. This is a flexible role with the option to work remotely, in-office, or in a hybrid arrangement. The successful candidate will manage a diverse portfolio of casualty and liability claims, working closely with clients to provide fair and timely resolutions while maintaining high service standards.

Benefits & Perks

• Competitive salary: $55,000 – $70,000 (commensurate with experience)
• Bonus and incentive programs based on performance
• Comprehensive health, dental, and wellness benefits
• RRSP matching program
• Ongoing professional development and support toward industry designations
• Flexible work arrangements to suit your lifestyle

Responsibilities

• Investigate, collect, and analyze claims-related information
• Accurately record, report, and present claim file details
• Review policies and resolve claims in accordance with regulatory and licensing standards
• Prepare detailed reports and manage claims expenses effectively
• Support client relationships through professional communication and service delivery
• Ensure accurate billing and timely submission of time/expense records
• Collaborate with team members and management to achieve service excellence

Qualifications

• Minimum 3 years of experience handling casualty or liability claims (bodily injury experience is an asset)
• Independent Adjuster License required (BC or ability to obtain)
• CIP designation (or actively working toward it) preferred
• Strong technical knowledge of casualty claims and road adjusting
• Proficient with Microsoft Office 365 and claims management systems
• Exceptional communication and customer service skills
• Ability to work independently while contributing as part of a team

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

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