Casual Tenant Support Worker (927 Main St. Vancouver)

Connective; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An innovative non-profit organization is seeking a dedicated Tenant Support Worker to enhance the quality of life for residents in its Transitional Housing program. This role involves providing essential casework and support, ensuring the safe operation of the facility, and collaborating with various stakeholders to implement effective support plans. With a commitment to diversity and inclusion, this organization values candidates from all backgrounds and offers a supportive work environment. Join a team that prioritizes community well-being and personal development while making a meaningful impact on the lives of individuals experiencing homelessness.

Benefits

Health and Wellness Benefits

Pension Plans

On-Demand Pay

Career Development Opportunities

Access to Mental Health Supports

Qualifications

• Ability to respond effectively in crisis situations.
• Successful completion of a Vulnerable Persons Criminal Record Check.

Responsibilities

• Participating in assessments, goal setting, and program planning.
• Collaborating with community organizations and government agencies.

Skills

Crisis Management

Assessment and Evaluation

Collaboration

Independence Support

Education

Emergency First Aid Certificate

Job description

Tuesday, May 6, 2025

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Role Purpose

This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, ensure the safe operation of the facility, and maintain the goals of counseling and rehabilitative plans.

Program Description

Our Transitional Housing program offers safe, secure housing and wraparound support to individuals at risk of or experiencing homelessness. It provides 24/7 support tailored to each resident’s needs and goals.

Status and Classification

Unionized. This position is open to applicants of all genders.

Hours

• Shift hours vary by schedule, including days, evenings, and overnight shifts.
• Casual employees must be available for at least 21 shifts per month, including seven overnight shifts.
• Full-time or students are expected to be available for 15 shifts per month, including five overnight shifts (proof of employment or enrollment required).

What We Offer

• Living Wage Employer
• Recognition as a Canadian Nonprofit Employer of Choice (2022 & 2023)
• High-Performance Culture Award (2023)
• Benefits package including health, wellness, and pension plans
• Opportunities for career and personal development
• Access to mental health supports, including an in-house counselor and Employee Assistance Program
• On-Demand Pay to access wages before payday
• Service hour portability for employees transitioning from CSSEA-member employers

Key Accountabilities

As a Tenant Support Worker, your responsibilities will include:

• Participating in assessments, goal setting, and program planning, including documenting and evaluating plans.
• Evaluating client needs and developing short-term support plans with resident and family participation.
• Collaborating with staff, community organizations, government agencies, and First Nations providers to implement support plans aligned with harm reduction and Connective’s philosophies.
• Assisting residents to increase independence in daily living, social skills, and behavior management.
• Recognizing and managing emergency situations to minimize harm.
• Maintaining health and safety standards and overseeing building safety to prevent conflicts.
• Conducting regular property checks and immediate response to issues.

Qualifications and Requirements

• Ability to respond effectively in crisis situations.
• Successful completion of a Vulnerable Persons Criminal Record Check.
• Current Emergency First Aid Certificate.

Compensation

The starting wage is $25.95/hour plus 10.6% in lieu of vacation pay and benefits for casual roles, increasing after every 2,000 hours up to $29.76/hour.

Candidates must be legally authorized to work in Canada and provide proof of eligibility if selected.

Diversity, Equity, and Inclusion

We value diverse backgrounds and encourage applications from BIPOC, LGBTQ2S+ individuals, immigrants, and persons with disabilities or from marginalized communities.