Casual Receptionist (TIC - Yellowknife)

Tlicho Investment Corporation & Group of Companies; Yellowknife; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional investment corporation in Yellowknife is seeking a Casual Receptionist to provide frontline support and administrative services. The ideal candidate will have excellent customer service skills, a High School Diploma, and proficiency in Microsoft Office. Tasks include managing office logistics, coordinating travel, and assisting staff, while fluency in the Tłı̨chǫ language is required. Join the team and support the community with your commitment to quality service.

Qualifications

• Minimum 1 year of experience in reception or office administration.
• Fluency in the Tłı̨chǫ language required.
• Ability to take initiative and work independently.

Responsibilities

• Serve as the first point of contact for callers and visitors.
• Manage boardroom bookings and meeting logistics.
• Coordinate travel and accommodation arrangements.

Skills

Customer service

Interpersonal communication

Time management

Organizational skills

Microsoft Office proficiency

Cultural sensitivity

Education

High School Diploma

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Tłı̨chǫ Investment Corporation (TIC) is currently seeking applications for a Casual Receptionist to provide frontline support and administrative services at our corporate office.

Position Summary

Reporting to the Manager, Employee Relations & Engagement, the Casual Receptionist is responsible for delivering high-quality customer and client service to the public, TIC stakeholders, and internal staff. This role also provides general administrative and travel coordination support to TIC departments and management.

Key Responsibilities

• Serve as the first point of contact for callers and visitors; answer and direct phone calls, respond to inquiries, and greet and assist visitors and staff.
• Manage boardroom bookings and meeting logistics, including coordinating refreshments and supplies (e.g., flip charts, markers).
• Receive, sort, and distribute incoming mail and parcel deliveries.
• Maintain and order office supplies as needed.
• Coordinate travel and accommodation arrangements for staff and management.
• Provide administrative and logistical support across departments as required.
• Perform other general office duties as assigned.

Qualifications & Skills

• High School Diploma (minimum); administrative coursework considered an asset.
• At least 1 year of relevant experience in reception or office administration.
• Excellent customer service, interpersonal, and communication skills (both written and verbal).
• Strong time management and organizational abilities; capable of multitasking and meeting deadlines.
• Demonstrated professionalism, discretion, and work ethic.
• Ability to take initiative and work independently in a dynamic environment.
• Proficient in Microsoft Office (Word, Excel, Outlook) and internet use for travel/hotel bookings.
• Experience working in a culturally diverse setting with cultural awareness and sensitivity.
• Fluency in the Tłı̨chǫ language is required.

We welcome applicants who are passionate about supporting their community and committed to excellence in customer service.

Join our team and contribute to the continued success of the Tłı̨chǫ Investment Corporation.