Casual Receptionist

Cogir Senior Living; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

Cogir Senior Living is seeking a Receptionist to join our on-site team. You will respond to incoming calls, greet visitors, route inquiries, and manage mail and meeting room bookings, contributing to a welcoming, organized front desk.

Ideal candidates will have strong communication skills, a professional telephone manner, and proficiency with Microsoft Office. Previous reception experience is a plus, and the role emphasizes multitasking and reliability in a fast-paced environment.

Qualifications

• Excellent communication and customer-service skills.
• Professional telephone manner and welcoming presence.
• Ability to multitask, stay organized and meet deadlines.

Responsibilities

• Answer all incoming calls in a courteous, professional manner.
• Greet, direct and assist visitors at the front desk.
• Route inquiries and take clear, concise messages.
• Sort and distribute internal mail and parcels.
• Prepare and arrange courier pickups and deliveries.
• Manage meeting room bookings and schedules.
• Update phone and distribution lists as needed.
• Maintain a clean, organized reception area.
• Assist with small admin tasks as required by team.
• Support organization values with integrity and ethics.

Skills

Interpersonal communication

Telephone etiquette

Multitasking

Organization

Oral communication

Written communication

Microsoft Office

Tools

Microsoft Office

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner.

Key Responsibilities

• To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To complete other duties as assigned;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity.

Qualifications

• Above average interpersonal, oral and written communication skills;
• Previous experience in reception is considered an asset;
• Must exhibit professional and polished telephone manner;
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
• Highly organized and detail focused;
• Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.__