Casual Peer Support Worker — After-Hours Hope & Recovery

Canadian Mental Health Association; Brantford; On-site; CAD 21,000 - 28,000; Part time

Job summary

CMHA Brant Haldimond Norfolk (CMHA BHN) is seeking a Peer Support Worker (Casual) for the Brantford office. The role focuses on providing hope, practical support, and recovery-driven guidance to individuals living with mental health challenges, drawing on personal recovery experience.

Responsibilities include after-hours support, facilitating access to community resources, and helping clients develop goal plans and coping strategies.

Qualifications

• High school diploma or equivalent required; SSW or related training preferred.
• Lived experience as a current or former consumer of mental health services and willingness to share recovery journey.
• Ability to role model recovery, resilience, and coping skills.
• Strong interpersonal and communication skills; mature life experience.
• Ability to assess and manage risk; First Aid/CPR certification is an asset.
• Knowledge of community resources and mental health supports; commitment to recovery-oriented practices.
• Available to work Saturdays and after-hours as required.
• Police records check current.
• Driver's license and reliable vehicle.

Responsibilities

• Provide after-hours support and encouragement to individuals using our services.
• Share hope and practical strategies based on lived recovery experience.
• Assist individuals in identifying and accessing community resources and supports.
• Help clients create goal plans and work toward achieving them.
• Support development of problem-solving and self-advocacy skills.
• Promote recovery-oriented practices and reduce stigma.
• Model effective coping techniques and support mutual aid groups.
• Advocate for clients when appropriate and maintain client confidentiality.
• Attend monthly staff meetings and Peer Support Worker Network meetings.
• Document contacts and service statistics accurately.

Skills

Lived experience in recovery

Interpersonal skills

Communication skills

Risk assessment ability

Education

High school diploma

Social Service Worker (SSW) or equivalent

Tools

EMH-Ware

Microsoft Office

Job description

CMHA Brant Haldimond Norfolk (CMHA BHN) is seeking a Peer Support Worker (Casual) for the Brantford office. The role focuses on providing hope, practical support, and recovery-driven guidance to individuals living with mental health challenges, drawing on personal recovery experience.

Responsibilities include after-hours support, facilitating access to community resources, and helping clients develop goal plans and coping strategies.