Casual/On-Call Seniors Resource Connector

Kitsilano Neighbourhood House; Vancouver; On-site; CAD 35,000 - 37,000; Part time

Job summary

Association of Neighbourhood Houses of BC seeks a Casual/On-Call Seniors Resource Connector for Kitsilano Neighbourhood House in Vancouver. The role focuses on connecting seniors to resources, delivering wellness activities, and fostering community ties.

We value trauma-informed, equity-focused approaches and strong collaboration across sites. Responsibilities include outreach, program development, volunteer supervision, and maintaining records.

Qualifications

• Degree in social services, gerontology, health coaching, social work, or related field, or equivalent.
• Minimum two years of experience working with seniors and diverse populations.
• Knowledge of healthy aging, seniors’ issues, and community resources.
• Experience outreaching, facilitating groups, supervising volunteers, and forming partnerships.
• Strong communication, coaching, and crisis-intervention skills.

Responsibilities

• Provide a safe, welcoming, inclusive, and culturally responsive environment.
• Build trusting relationships with older adults using a person-centred approach.
• Engage seniors in programs that promote wellness and social connection.
• Assess needs, develop wellness plans, provide referrals, and conduct follow-ups.
• Plan, deliver, evaluate programs responding to seniors’ and community needs.
• Build partnerships with community organizations and health-care providers.
• Recruit, train, supervise volunteers and students.
• Maintain participant records and program documentation.
• Participate in collaborations, events, staff meetings, and training.

Skills

Seniors experience

Outreach

Community partnerships

Trauma-informed practice

Equity & inclusion

Multi-tasking

Independent worker

Education

Degree in social services or related field

Tools

Word

Excel

Outlook

Job description

Job Posting - Casual/On-Call Seniors Resource Connector

Casual/On-Call Seniors
Resource Connector

(Internal/External)

The Association of Neighbourhood Houses of BC (ANHBC) builds healthy and engaged neighbourhoods by connecting people and strengthening their capacity to create change.

ANHBC is the legal entity and umbrella organization made up of eight neighbourhood houses, an outdoor camp and central services. We operate more than 300 community-based programs and services for a diversity of participants. At ANHBC, we are committed to Reconciliation, Decolonization and Anti-racism. Together with community, we build strong and supportive relationships at welcoming and inclusive sites throughout Metro Vancouver. To learn more about ANHBC, visit www.anhbc.org

ANHBC is currently seeking qualified candidates who share ANHBC’s values to join our Kitsilano Neighbourhood House team. Neighbourhood houses are highly collaborative with a strong team framework. The right people for these positions are passionate about community development, social justice, and are values-aligned with our organization.

ABOUT YOU

KNH is seeking an enthusiastic and dedicated team member for the role of Seniors Resource Connector.
The ideal candidate will be passionate about working with seniors, creative, an effective multi-tasker,
and both a team player and independent worker. In this role, you will assist the Seniors Program team,
help connect seniors to essential resources, and contribute to the development and delivery of
community programming for older adults. You will join a committed team of community-focused
specialists working to build a stronger, more connected community with our local seniors. This is part of
our ongoing effort to make Vancouver’s diverse Westside a sustainable, healthy, and thriving
community for all.
The position reports to the Seniors and Housing Coordinator and is responsible for helping develop and
implement programs that support the community and its residents.

ABOUT THE POSITION

• Provide a safe, welcoming, inclusive, and culturally responsive environment
• Build trusting relationships with older adults using a person-centred approach.
• Engage seniors in programs and activities that promote wellness, social connection, and aging in
  place.
• Assess individual needs, develop wellness plans, provide referrals, and conduct follow-ups.
• Assist the Information and Resourcesservices and maintain knowledge of community resources
  and benefits.
• Plan, deliver, and evaluate programs that respond to seniors’ and community needs.
• Build partnerships with community organizations, health-care providers, and other service
  agencies.
• Conduct outreach and develop promotional materials and presentations.
• Recruit, train, support, and supervise volunteers and students.
• Maintain participant records, statistics, reports, newsletters, resource lists, and other program
  documentation.
• Participate in community collaborations, organizational events, staff meetings, and training.

SKILLS & QUALIFICATIONS

• Degree in social services, gerontology, health coaching, social work, or a related field, or an
  equivalent combination of education, training, and practicum experience.
• Minimum two years of experience working with seniors and diverse populations, preferably in
  community, social-service, or health-care settings.
• Strong knowledge of healthy aging, seniors’ issues, social determinants of health, and relevant
  community resources.
• Experience providing outreach, facilitating group discussions, supervising volunteers, and
  developing community partnerships.
• Strong relationship-building, active listening, coaching, crisis intervention, and conflictresolution skills.
• Commitment to trauma-informed practice, equity, cultural humility, inclusion, and adaptability.
• Ability to work independently, manage competing priorities, maintain professional boundaries,
  and navigate ambiguity.
• Excellent organizational, administrative, written, verbal, and cross-cultural communication skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.\
• Mental Health First Aid, First Aid certification, and a satisfactory Criminal Record Check, or
  willingness to obtain them.
• Experience or familiarity with clinical settings is considered an asset.
• Values and approach aligned with the goals and philosophy of Kitsilano Neighbourhood House.
• Ability to work outdoors on occasion
• Work from multiple sites and weekends eventually
• This position requires a combination of sitting, standing, and walking throughout the day. Duties
  may include lifting and moving supplies, as well as occasional setup and takedown of tables and
  chairs for programs and events.

HOURS & LOCATION

This is a casual, on-call position with shifts offered as needed. The position is available for an immediate start. Location: Kits House, Seniors Resource Centre and Steeves Manor, off-site as needed.

SALARY & BENEFITS

Wages: $ 25.10 – $26.89 per hour – Salary Band P1 – P3 step 3 of the ANHBC Wage Grid

The Association of Neighbourhood Houses of BC is an equal opportunity employer. We place a high value
on equity, diversity and inclusion. We encourage individuals who are Indigenous, Black, and People of
Colour (IBPOC), individuals with disabilities, and members of the LGBTQIA2S+ communities to consider
applying for the position.

***NO PHONE CALLS PLEASE***

The Association of Neighbourhood Houses of BC is an equal opportunity employer. We place a high value on equity, diversity and inclusion. We encourage individuals who are Indigenous, Black, and People of Colour (IBPOC), individuals with disabilities, and members of the LGBTQIA2S+ communities to consider applying for the position.

We acknowledge that our houses, camp and central services office are situated on the stolen, traditional, ancestral and unceded territories of the Coast Salish people including the Musqueam, Squamish, Semiahmoo, Kwantlen, Tsleil-Waututh, Kwikwetlem, Tsawwassen and Sto:lo Nations.

ANHBC Member Houses: Alex NH, Cedar Cottage NH, Frog Hollow NH, Gordon NH, Kitsilano NH, Mount Pleasant NH, South Vancouver NH, and Sasamat Outdoor Center