Casual - Licence & Bylaw Enforcement Officer

City of Kelowna; Kelowna; On-site; Full time

Job summary

The City of Kelowna is seeking a Casual Licence & Bylaw Enforcement Officer to address bylaw infractions with professionalism and impartiality. This role involves responding to public inquiries, issuing tickets, and collaborating with various departments to ensure compliance with municipal regulations. The successful candidate will have effective interpersonal skills and necessary certifications.

Benefits

Flexible working hours

Opportunity for growth

Qualifications

• Completion of recognized Bylaw Enforcement & Investigative Skills Certificate required.
• Must have BC Driver’s License – Class 5.
• RCMP Security Clearance is mandatory.

Responsibilities

• Investigates complaints of bylaw infractions and enforces municipal bylaws.
• Issues municipal tickets for bylaw violations.
• Gathers and documents evidence for prosecution actions.

Skills

Bylaw Enforcement & Investigative Skills

Communication

Problem Solving

Education

High School graduation or equivalent

Bylaw Enforcement & Investigative Skills Certificate

Job description

Casual - Licence & Bylaw Enforcement Officer

Position Title Casual - Licence & Bylaw Enforcement Officer

No. of Staff Required

No. of Staff Required 5

Position Type

Position Type Casual

If Term position, enter length of Term in months

If Term position, enter length of Term in months N/A

Position Groups

Position Groups CUPE Civic

Division

Division People & Protective Services (DV139)

Department

Department Community Safety (DP115)

Department Name

Branch

Branch Bylaw Services (BR150)

Organizational Information

Purpose of your Position - Non Union

Classification Summary - Union

A License & Bylaw Enforcement Officer investigates complaints of bylaw infractions andenforces municipal bylaws and regulations with professionalism and impartiality.

Duties - Union

• Records, responds, investigates and resolves bylaw -related enquiries and complaints from the general public, businesses, other government agencies and other external groups.
• Issues municipal tickets related to a variety of bylaw violations (i.e. business license violations, parking violations, illegal suites and signs, etc.).
• Interviews complainants, alleged offenders and other persons to determine the facts of alleged infractions/incidents; explains bylaws/regulations and, in appropriate circumstances, attempts to obtain voluntary compliance.
• Gathers and documents evidence according to established rules of evidence and investigative techniques; initiates/prepares prosecution actions, as authorized by the Supervisor. Presents evidence in court when called upon to do so.
• Prepares and writes reports, letters, court documents and other correspondence; keeps accurate patrol logs and maintains various service records and files, utilizing various computerized databases.
• Patrols City streets and parks to identify, pre-empt and resolve bylaw problems; reports property damage or hazardous situations (i.e. abandoned vehicles, damaged or missing traffic signs, graffiti, etc.)
• Attends RCMP Detachment Watch briefings to listen to criminal activity information (e.g. stolen vehicles, etc.). Reports to the RCMP suspicious vehicles or activities observed during patrols (i.e. dangerous driving; potential grow-ops, etc.) Works closely with Building Inspectors and other City staff.
• Performs traffic control during traffic accidents, emergency incidents, or special events and assignments.

Results and Activities - Non union

• High School graduation or equivalent
• Completion of recognized Bylaw Enforcement & Investigative Skills Certificate (i.e.
Justice Institute Level I & II Program or recognized equivalent)
• Experience
• BC Driver’s License – Class 5
• RCMP Security Clearance

Knowledge - Non Union

Skills & Abilities - Non Union

Posting Text

Physical Demands

Special Instructions to Applicant

Additional Hiring Information

This is a casual position that fills soft vacancies within the branch as needs arise.

Pay Rate

Pay Rate Starts at $46.06 per hour with 2 step progressions to $49.08 per hour

Posting Date

Posting Date 06/18/2025

Closing Date

Closing Date 07/04/2025

Days of Work

Days of Work Monday - Sunday

Standard Hours per Day 11

Hours of Work

6:00am-5:00pm; 1:00pm-12:00am, varies

Work Location

Work Location OTHER LOCATION

Specify Work Location

Documents Needed to Apply

Required Documents

Resume

Cover Letter

Driver's Abstract

Optional Documents

Other Document 1

Other Document 2

Other Document 3

Other Document 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you posses Bylaw Enforcement & Investigative Skills, Level 1 & 2 Certificates from JIBC (or equivalent)?
  • Yes
  • No
  • Level 1 only
• * Please rate your experience or knowledge of Bylaw Enforcement.

  (Open Ended Question)

• * Have you ever provided evidence as an officer at either a court or adjudication hearing?
  • Yes
  • No
• * This position requires an RCMP Enhanced Security Clearance. For Enhanced Security Clearances, the individual must have Canadian citizenship or Permanent Resident status. Do you possess either Canadian citizenship or Permanent Resident status?
  • No
  • Yes
• * What is the highest level of first aid qualification/certification that you currently hold?
  • Level I
  • Level II
  • Level III
  • I don't have a valid first aid qualification
  • Other
• * How many years of Bylaw Enforcement Experience do you have?
  • None
  • 0 to 2 years
  • 2 to 4 years
  • 4 to 6 years
  • More than 6 years
• * How many years of experience do you have working with community-based or not-for-profit organizations?
  • None
  • Less than 1 year
  • 1 to 3 years
  • More than 3 years
• * How many years experience do you have writing detailed reports?
  • None
  • 1 to 2 years
  • 2 to 4 years
  • More than 4 years
• * Please rate your knowledge of both the City of Kelowna Zoning Bylaw Regulations and Provincial Legislation as it applies to land use and property development processes.
  • No knowledge of either
  • Limited knowledge of both
  • Familiar with Zoning Bylaw but not with Provincial legislation
  • Well versed in Provincial Legislation but comfortable navigating the Zoning Bylaw
  • Very comfortable with both.
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