CASUAL Indigenous Student Service Activity Planner (To Garner Applications)

College of New Caledonia; Burns Lake; On-site; CAD 33,606 - 47,864; Part time

Job summary

The College of New Caledonia is seeking a part-time casual support position in Burns Lake, BC, focused on assisting Indigenous students. The role involves providing customer support and clerical assistance in the Aboriginal Resource Centre, helping students with applications, organizing activities, and ensuring a welcoming environment. Candidates should have a minimum of one year post-secondary training and experience working with Indigenous students, alongside strong communication and organizational skills.

Qualifications

• Minimum of one year post-secondary training in a related field.
• One year or more of recent and relevant experience working with Indigenous students.
• Ability to work effectively and cooperatively with diverse cultures.

Responsibilities

• Create a welcoming environment in the Aboriginal Resource Centre.
• Assist Indigenous Education staff with student applications.
• Support student orientation on campus and prepare orientation packages.

Skills

Customer service orientation

Cross-cultural communication

Organizational skills

Problem-solving skills

Technological proficiency (Word, Excel)

Education

One year post-secondary training in a related field

Job description

Job Summary

Under the direction of the Manager, Indigenous Initiatives and Inclusion, and with day‑to‑day supervision from the Community Campus Manager, the incumbent provides student and customer support services, as well as clerical support to those seeking services within the Aboriginal Resource Centre.

Responsibilities

• Work collaboratively to create a welcoming environment in the Aboriginal Resource Centre, performing reception services and assisting students in making appointments with Student Success Advisors or directing them to other services as required.
• Assist Indigenous Education staff with Indigenous student applications.
• Assist students as they adjust to college life.
• Organize Indigenous student activities and provide support for event planning.
• Support student orientation on campus and prepare orientation packages for new students if requested by orientation teams.
• Monitor and maintain inventory of supplies and forms to ensure a smooth operation for the department.
• Provide general office support, including responding to inquiries, photocopying, filing, and handling phone calls to students.
• Offer updates for web pages to Student Services departments as requested.
• Promote a positive work atmosphere and communicate professionally, demonstrating mutual respect with students and colleagues.
• Perform other duties as assigned by the Manager, Indigenous Initiatives and Inclusion, or designate.

Qualifications

• Minimum of one year post‑secondary training in a related field.
• One year or more of recent and relevant experience working with Indigenous students.
• Proven customer service orientation.
• Ability to work effectively and cooperatively with diverse cultures.
• Understanding of and ability to practice a learner/service‑centered approach.
• Proven ability to plan, coordinate and implement activities.
• Strong cross‑cultural communication and problem‑solving skills under pressure.
• Ability to plan, schedule and prioritize own workload.
• Ability to handle multiple tasks, responsibilities and inquiries in short time spans with interruptions.
• Strong verbal communication skills.
• Strong office and organizational skills.
• Outgoing personality; enthusiastic, creative and passionate about working with students and learning from other cultures.
• Ability to maintain confidentiality.
• Proficiency in appropriate technological resources (Word processing, spreadsheet and database application).
• Proven ability to maintain positive working relationships.
• Ability to work positively in a busy, demanding environment.
• Self‑starter and initiator.
• Ability to take delegated responsibilities and complete them efficiently and with excellence.
• This position requires a person of Aboriginal ancestry who also meets all other necessary qualifications.

Employment Details

• Employment status: Part Time
• Employment type: Casual
• Band: D
• Salary: $29.57 per hour
• Location: Burns Lake, BC, Canada
• Position end date: 03/31/2027