Casual Courier-2

FedEx Group; Hamilton; On-site; CAD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Casual Courier

Flexible shifts

Job summary

FedEx Group is seeking a casual courier in Ontario to provide courteous, efficient pick‑up and delivery on an assigned route. You will use tracking systems, ensure proper labeling and paperwork, and represent FedEx professionally while maintaining safety.

You should have a valid driver’s license, a good driving record, and strong customer service and time‑management skills. Flexible shifts and casual status may apply, with opportunities to handle both Canada and international workflow.

Qualifications

• High school diploma or educational equivalent.
• Must possess a valid driver’s license with a clean driving record.
• Excellent customer service and interpersonal skills.
• Ability to lift or move packages as required and work in a fast-paced environment.

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages on assigned route.
• Deliver and pick up packages safely and professionally, maintaining company image.
• Operate tracking/dispatch systems and report stops and missorts accurately.
• Inform sales teams of leads and market changes as appropriate.
• Adhere to procedures, load/unload as workload dictates, and ensure proper paperwork.

Skills

Customer service

Time management

Interpersonal skills

Driving

Education

High school diploma

Tools

Windows OS

Job description

To provide courteous and efficient pick‑up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions

Provides efficient and safe delivery and pick‑up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image

Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts

Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick‑up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.

Seeks additional business from current customers. Informs sales department of sales leads and market change

Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials

Operates computerized tracking and dispatch systems ensuring input of correct information

Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.

Demonstrates proficiency in features of service and equipment.

Operates vehicle safely and efficiently, complying with all government regulations and company procedures.

May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Knowledge, Skills & Abilities Required:

Minimum Education

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Minimum Experience

One (1) year customer oriented business experience preferred

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Knowledge, Skills, and Abilities

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Preferred Qualifications: Shift: Monday to Friday: 8:45 am to 5:15 pm. Our Flex Driver role permits you to select shifts up to 8 hours in length, over a 5-day period, up to a maximum of 40 hours per week. Must Have a Full Valid Class G License. G2 NOT ACCEPTABLE - Job posting date: 9/18/2026; Job posting end date: 9/25/2026 at 1PM local time.

Pay Transparency:

Pay:

Additional Details: Casual Courier

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.