Casual Courier-1

FedEx Canada; Markham; On-site; CAD 28,000 - 39,000; Part time

Job summary

FedEx Canada in Markham is hiring casual courier staff to provide courteous and efficient pick-up and delivery on an assigned route. You will verify shipments against FedEx Canada features of service and perform related customer service tasks while upholding the company image.

Shifts are structured with a minimum of 8 shifts per month during peak periods. Candidates must have a valid driver's license, be able to lift up to 70 lbs, and follow loading and safety procedures during operations.

Qualifications

• Must achieve minimum threshold on mandatory pre-placement driver assessment training.
• One year customer oriented business experience preferred.
• Some knowledge of FedEx Canada operations and Canadian Customs regulations an asset.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with proper equipment.

Responsibilities

• Provide courteous and efficient pick-up and delivery on an assigned route.
• Check shipments for conformance to FedEx Canada features of service and assist customers.
• Maintain professional appearance and represent the company public image.
• Accurately select, inspect, report stop counts and missorts.
• Operate loads, route plans, and safe/secure handling of packages and equipment.
• Seeks additional business from current customers and informs sales of leads.

Skills

Interpersonal skills

Communication skills

Time management

Organizational skills

Customer service

Multitasking

Work under pressure

Education

High school diploma / equivalent

Valid driver's license

Job description

Knowledge, Skills & Abilities Required

• To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions
• Flexible shift opportunities with a minimum requirement to work 4 shifts per month
• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market change
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Knowledge, Skills & Abilities Required

Minimum Education

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record

Minimum Experience

• One (1) year customer oriented business experience preferred
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Knowledge, Skills, And Abilities

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Transparence Salariale:

Salaire

Hiring for casual courier position: Monday – Friday 8:15am – 4:15pm or 10:15 – 6:15pm, Saturday 10am – 6pm 11am – 7pm, Sunday 9:15 – 5:15pm, must be available to complete 8 shift per month during peak. Pay rate 24$

Détails Supplémentaires:

Hiring for casual courier position: Monday – Friday 8:15am – 4:15pm or 10:15 – 6:15pm, Saturday 10am – 6pm 11am – 7pm, Sunday 9:15 – 5:15pm, must be available to complete 8 shift per month during peak. Pay rate 24$

DÉNI DE RESPONSABILITÞ

Cette description de poste est générale et ne prétend pas énumérer ni être interprété comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire déviendra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accérditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Qébec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énonçe sur l’équitié en emploi

FedEx valorise la diversité et l’inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l’image de notre clientèle et des communités que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut sépanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communités culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.