Casual Courier-1

FedEx Canada; Edmonton; On-site; CAD 27,000 - 39,000; Full time

Job summary

FedEx Canada in Edmonton seeks a courier to perform courteous pickup and delivery on a dedicated route, ensuring shipments meet service standards. You will report stop counts and missorts, maintain a professional appearance, and use dispatch systems for accurate data entry.

You will label packages, handle paperwork, and seek additional business from existing customers while upholding safety and efficiency in daily operations.

Qualifications

• High school diploma or equivalent.
• 1 year of customer-oriented business experience preferred.
• Knowledge of FedEx Canada operations and Canadian regulations is an asset.
• Ability to lift up to 70 lbs and maneuver up to 150 lbs with equipment.

Responsibilities

• Provide courteous and efficient pick-up and delivery on an assigned route and check shipments for conformance.
• Represent the company professionally and maintain a neat appearance.
• Accurate reporting of stop counts and missorts; use dispatch systems for data input.
• Label shipments correctly and ensure neat, accurate paperwork.
• Seek additional business from current customers and inform sales of leads.
• Operate safely and in compliance with regulations; assist with loading/unloading if needed.

Skills

Customer service

Professional appearance

Safe driving

Stop counts reporting

Route planning

Input accuracy

Sales leads

Documentation

Equipment knowledge

Multitask

Education

High school diploma

Tools

Dispatch systems

Labeling & paperwork

Scanning equipment

Job description

Knowledge, Skills & Abilities Required

• To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions
• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market change
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Minimum Education

• High school diploma/educational equivalent

Minimum Experience

• One (1) year customer oriented business experience preferred
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Knowledge, Skills, And Abilities

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Transparence Salariale

Salaire

Détails Supplémentaires: Casual courier for YEG Edmonton. Salary is 24.00$ hourly. Choose your own days worked. Must be available for Saturday shift and at least 2 full days during the week.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprété comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.