CAN Driver

FedEx Canada; Kelowna; On-site; CAD 29,000 - 37,000; Full time

Job summary

FedEx Canada is seeking a temporary pickup/delivery associate for an assigned route in Canada. The role requires ensuring courteous and efficient service while checking shipments for conformance to FedEx Canada features of service and maintaining proper paperwork.

The position emphasizes safe driving, accurate package handling, and the ability to answer customer questions about FedEx services. Training and scheduling will align with operational needs and shift requirements.

Qualifications

• High School Diploma or GED Equivalent required.
• None – No formal experience required; 1 year customer service preferred.
• Customer Service orientation is valued.

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages on an assigned route.
• Check shipments for conformance to FedEx Canada features of service.
• Provide related customer service functions.
• Operate computerized tracking and dispatch systems.
• Answer customers' questions on FedEx Canada's services.
• Demonstrate proficiency in features of service and equipment.
• Operate vehicle safely and efficiently in compliance with regulations.
• May perform loading/unloading and sorting and scanning of packages as workload dictates.

Skills

Customer Service

Customer orientation

Education

High School Diploma or GED Equivalent

Job description

Required Knowledge, Skills And Abilities

Special Note: This is a temporary position of up to 12 weeks based on business and operational needs

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions

• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market changes.
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials.
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and continually keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Required Knowledge, Skills And Abilities

Minimum Education

High School Diploma or GED Equivalent

Minimum Experience

• None – No experience required
• Customer Service – 1 year (preferred)
• Customer orientation

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires:

Pay rate: $24

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.