Casual Banquet Server

Gateway Casinos & Entertainment; Rama; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in the gaming and entertainment sector is seeking a Banquet Server to join their dynamic team. This role is perfect for individuals who thrive in fast-paced environments and enjoy providing exceptional customer service. As a Banquet Server, you will be responsible for serving food and beverages at various events, ensuring a welcoming atmosphere for all guests. The company values its employees and offers opportunities for career advancement, ongoing training, and a fun working environment. If you are passionate about food service and enjoy engaging with customers, this position could be your next great opportunity.

Qualifications

• Must have previous food service and cash handling experience.
• Ability to work well under pressure and lift up to 50lbs.

Responsibilities

• Service food and beverages at banquet functions and events.
• Prepare and maintain presentation in banquet facilities.
• Provide superior customer service to guests.

Skills

Customer Service

Food Service

Cash Handling

Ability to Work Under Pressure

French Language Skills

Job description

Job type: Casual

Wages: Start Rate: $17.20; 520 Hour Rate: $17.20; 1-Year Rate: $17.89

Job Title/Classification: Banquet Server

Department: Banquet/Concessions

Employment Type: Part-Time

Shift Assignment: As per Business Demands

# of Vacancies: 6

Posting Date: April 2, 2025

IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.

Who We Are

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!

The Position

In the role of Banquet Server, if you enjoy food service, providing a high level of customer service to our guests and ultimately assisting in our team's goal of creating a welcoming atmosphere that will bring our patrons back time after time - we are interested in hearing from you!

Key Responsibilities

• Service breakfast, lunch and dinner to banquet functions and events
• Prepare food and beverages and maintain presentation in Entertainment Centre, Concession and Banquet facilities
• Set up Banquet facilities for a variety of functions and events
• Accept monies for items sold and balance float
• Satisfy guest requests
• Must provide superior customer service to internal and external customers
• Perform other duties as assigned

What You’ll Require

• Must have the ability to work well under pressure
• Previous food service and cash handling experience an asset
• Previous concession experience including back-stage catering, meeting set-ups and coffee break service is an asset
• Pleasant and outgoing personality
• Able to handle large volume in a fast paced environment
• Able to work all shifts, weekends, and holidays
• Able to lift up to 50lbs repeatedly during a shift
• French language skills (verbal and written) are an asset

All employees at Casino Rama are expected to:

• Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
• Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
• Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!

Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements.

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

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