Casino - Stage Server - PT - Job ID J0525-0434

Columbia College; Calgary; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading college in Calgary is seeking a Casino Stage Server. The role involves providing exceptional guest service, taking orders, and ensuring a clean and safe environment. Ideal candidates will have strong communication skills and a valid Alberta Pro Serve Certificate.

Qualifications

• 1-2 years experience in a server capacity in a fast-paced environment.
• Excellent interpersonal and communication skills required.

Responsibilities

• Provide excellent guest service consistent with company standards.
• Take food and beverage orders and serve items efficiently.
• Ensure cleanliness of working area and balance sales receipts.

Skills

Customer Service

Teamwork

Communication

Education

High School Diploma

Alberta Pro Serve Certificate

Tools

POS Systems

Job description

Casino - Stage Server - PT - Job ID J0525-0434

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Casino - Stage Server - PT - Job ID J0525-0434

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Job Description

Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Casino. They are responsible for making each guests dining experience an enjoyable and positive experience. Required to take all necessary precautions to ensure the safety and health of guests and that safe work practices are adhered to at all times. The Server is responsible for presenting menus and up selling food and beverage items to their guests during their shift.

• Provide excellent guest service consistent with Company's core service standards and brand attributes.
• Review all daily specials, promotions.
• Remember menu items, menu prices and hours of operation.
• Take food and beverage orders from guests and accurately enter items into the POS system.
• Accurately and efficiently serve food and beverage items to guests.
• Ensure tables are set, cleared promptly and ready for the next guest.
• Ensure the cleanliness of working area is maintained at all times.
• Ensure all items required at service stations are in place prior to the start of, and end of each shift.
• Balance sales receipts at the end of each shift.
• Assist the Food and Beverage Front of the House Manager and Supervisors with maintaining all front of house inventory control levels to meet business volumes.
• Ensure all AGLC, casino and other provincial or federally mandated laws, policies and procedures are understood and adhered to at all times.
• Communicate to the FOH Manager or Supervisor any issues that may require assistance to remedy.
  
  

Job Description

Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Casino. They are responsible for making each guests dining experience an enjoyable and positive experience. Required to take all necessary precautions to ensure the safety and health of guests and that safe work practices are adhered to at all times. The Server is responsible for presenting menus and up selling food and beverage items to their guests during their shift.

• Provide excellent guest service consistent with Company's core service standards and brand attributes.
• Review all daily specials, promotions.
• Remember menu items, menu prices and hours of operation.
• Take food and beverage orders from guests and accurately enter items into the POS system.
• Accurately and efficiently serve food and beverage items to guests.
• Ensure tables are set, cleared promptly and ready for the next guest.
• Ensure the cleanliness of working area is maintained at all times.
• Ensure all items required at service stations are in place prior to the start of, and end of each shift.
• Balance sales receipts at the end of each shift.
• Assist the Food and Beverage Front of the House Manager and Supervisors with maintaining all front of house inventory control levels to meet business volumes.
• Ensure all AGLC, casino and other provincial or federally mandated laws, policies and procedures are understood and adhered to at all times.
• Communicate to the FOH Manager or Supervisor any issues that may require assistance to remedy.
  
  

Education Required

• Requires a high school diploma
• A valid Alberta Pro Serve Certificate.
• Experience working with POS systems is required.
  
  

Skills Requirements

Respecting diversity for the benefits of individual employees, customers, the organization and the community as a whole.

• The skill requirements for this position include customer service, teamwork and cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust, achieving quality results, technical/professional knowledge. These competencies are deemed important for the success of the position and Casino.
• Work to create customer-focused service & solutions
• Working effectively to accomplish organizational goals; taking action that respects the needs and contributions of others, contributing to and supporting consensus
• Expressing ideas and listening effectively, both verbally and non-verbally, to achieve understanding. Sharing information; giving feedback. Expressing ideas clearly and concisely in documents that have organization, structure, grammar, language and terminology adjusted to the characteristics and needs of the audience.
• Self-starting; seeking out and/or willingly accepting assignments, responsibilities and challenges.
• Demonstrating integrity in all decisions, communication and actions; modeling the values of the organization in the conduct of all business activities.
• 1 – 2 years experience in a server capacity working in a fast paced environment.
• Excellent interpersonal and communication skills are required in order to promote and deliver impeccable service and standards at all times.
• Possess excellent interpersonal, communication and organizational skills; strong verbal and written communication skills are required as well as attention to detail.
• Ability to work and thrive in a team oriented environment, and be able to function independently also.
• Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment.
• Must be available for shift-work.
• Must be able to stand or work on feet for long periods of time.
• Must be aware of and able to work in a smoking environment.
• May require lifting weight of up to approximately 50 lbs.
  
  

Other Requirements

We thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.

• Priority will be given to Tsuut'ina Nation members.
  
  

Skills

• Banquet Serving
• Bartending
  
  

To Apply Click On The Link Below

HTTP://CLIENT.NJOYN.COM/CL4/XWEB/XWEB.ASP?CLID=73641&PAGE=JOBDETAILS&JOBID=J0525-0434&BRID=411973&SBDID=21391

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

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