Casino - Porter/Floor - PT

Grey Eagle Resort & Casino; Calgary; On-site; CAD 30,000 - 35,000; Full time

Job summary

Join Grey Eagle Resort & Casino as a Food Runner in Calgary's top entertainment venue, where you'll play a key role in ensuring an enjoyable dining experience. The position involves assisting servers, maintaining cleanliness, and delivering excellent customer service in a fast-paced environment.

Qualifications

• Experience working in a fast-paced environment required.
• Specific Casino food and beverage experience would be an asset.
• Excellent interpersonal and communication skills required.

Responsibilities

• Keep work stations clean and sanitary at all times.
• Assist servers and bartenders by carrying food orders.
• Communicate with Line Lead about food orders.

Skills

Customer Service

Teamwork

Communication

Education

Experience in fast-paced environment

Job description

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Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Front of House Manager, Shift Supervisor, Dual Shift Supervisor or Outlet Supervisor, the Food runner is responsible for adhering to all policies and procedures within the Casino and for making each guests experience an enjoyable and positive one:

• Keep work stations clean and sanitary at all times
• Make sure all condiments, cutlery, plate-ware and other serving tools are ready for service
• Maintain the “to go” stations with containers and cutlery packets, wipes and bags
• Assist servers and bartenders by carrying their food orders out to seated or “to go customers”
• Organize food orders as they are placed on the window ready for delivery to the restaurant or bars by self or servers
• Wait for Line Lead to acknowledge the table is complete
• Communicate to the Line Lead any unsatisfactory presentation or missing items
• Spike chits when food orders leave the line
• Communicate with on duty porters in regards to maintain the dirty dish, recycling and garbage areas.
  
  

Education And Experience

• The successful candidate will have experience working in a fast-paced environment. Specific Casino food and beverage experience would be an asset. Excellent interpersonal and communication skills are required in order to promote, maintain and deliver impeccable service standards at all times.
  
  

Knowledge, Skills And Abilities

• Respecting diversity for the benefits of individual employees, customers, the organization and the community as a whole.
• The skill requirements for this position include customer service, teamwork and cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust, achieving quality results, technical/professional knowledge. These competencies are deemed important for the success of the position and Casino.
• Work to create customer-focused service & solutions
• Working effectively to accomplish organizational goals; taking action that respects the needs and contributions of others, contributing to and supporting consensus
• Expressing ideas and listening effectively, both verbally and non-verbally, to achieve understanding. Sharing information; giving feedback. Expressing ideas clearly and concisely in documents that have organization, structure, grammar, language and terminology adjusted to the characteristics and needs of the audience.
• Self-starting; seeking out and/or willingly accepting assignments, responsibilities and challenges.
• Demonstrating integrity in all decisions, communication and actions; modeling the values of the organization in the conduct of all business activities.
  
  

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

• Priority will be given to Tsuut'ina Nation members.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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