Casino Host

PENN Entertainment; Greater Sudbury; On-site; USD 45,000 - 46,000; Full time

Job summary

Join a forward-thinking company in the entertainment industry, where your passion for fun and service will shine! In this dynamic role, you will manage Casino Marketing operations, ensuring guests have memorable experiences. You will work closely with a diverse team and engage directly with guests, creating lasting relationships and promoting exciting events. With a focus on personal growth and well-being, this company offers competitive rewards and a supportive environment. If you’re ready to bring your best and thrive in a fast-paced setting, this opportunity is perfect for you!

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Qualifications

• Bachelor's degree from an accredited college or university required.
• Proficiency in Microsoft applications is essential.

Responsibilities

• Administer Casino Marketing and assist the Slot Marketing Manager.
• Provide personalized service to guests and develop relationships.

Skills

Communication Skills

Customer Service

Microsoft Excel

Microsoft Access

Microsoft Word

Education

Bachelor’s degree (B.A./B.S.)

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Primarily responsible for the administration of Casino Marketing
• Assist the Slot Marketing Manager in the operation of the Casino Marketing department
• Exercise discretion and independent judgment within the Casino Host functions
• Work independently on player development
• Devote majority of time in the casino providing personalized service to the guests
• Identify and develop personal relationships with new and first-time guests
• Communicate constantly with Casino Game operations and other Casino Marketing cast members
• Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
• Issue complementaries based on player ratings
• Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
• Promote casino marketing programs via telemarketing
• Follow all safety rules
• Adhere to departmental quality standards
• Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
• Work within the guidelines established by the company
• Other duties as assigned

BRING US YOUR BEST.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Ability to communicate with internal and/or external guests
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STARTING SALARY

$45,000 - $46,000

Equal Opportunity Employer