Casino - Buffet Hostess PT

Njoyn; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team at an exciting entertainment facility in Calgary! As a Hostess/Cashier, you'll be the first point of contact for guests, ensuring they receive exceptional service. This dynamic role involves greeting guests, managing cash transactions, and supporting the Front of the House team. With a focus on detail and teamwork, you'll thrive in a fast-paced environment. We're looking for motivated individuals who are ready to contribute to a welcoming atmosphere. Enjoy competitive salaries and opportunities for career growth while working in a unique and diverse setting. If you're passionate about hospitality and ready for a challenge, this is the perfect opportunity for you!

Qualifications

• 1-2 years experience in cash handling and as a Host-Hostess in a fast-paced environment.
• Valid Alberta Pro Serve Certification required.

Responsibilities

• Greet and seat guests in the buffet while ensuring exceptional customer service.
• Conduct and reconcile money transactions accurately.

Skills

Interpersonal Skills

Verbal Communication

Written Communication

Organizational Skills

Attention to Detail

Teamwork

Independence

Education

Alberta Pro Serve Certification

Tools

POS Systems

Job description

Come... Enjoy... Work in a fast-paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic, and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits, and opportunities to grow your career.

Position Overview:

Under the direction of the Front of the House Manager, Shift Supervisor, or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee. The Cashier is responsible for conducting and reconciling money transactions in an accurate and timely manner. Attention to detail is required for balancing purposes at the start and end of each specified shift. All necessary precautions are required to ensure the safety and health of customers and ensure that safe work practices are adhered to at all times. Other responsibilities include assisting the Front of the House Manager, Supervisor(s), Servers, and Porters in areas when and where required. This position involves frequent standing, walking, and attention to detail during the course of the shift.

Education and Experience:

1. A valid Alberta Pro Serve Certification
2. 1-2 years experience in cash handling in a fast-paced environment.
3. 1-2 years experience in a Host-Hostess capacity working in a fast-paced environment.
4. Experience working with POS systems would be an asset.

Knowledge, Skills, and Abilities:

1. Possess excellent interpersonal and strong verbal and written communication skills to promote and deliver impeccable service and standards at all times.
2. Organizational skills as well as attention to detail.
3. Ability to work and thrive in a team-oriented environment, and be able to function independently also.
4. Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment.
5. Must be available for shift work and be able to stand for long periods of time.
6. Must be aware of and able to work in a smoking environment.
7. May require lifting weight of up to approximately 50 lbs.

Please Note: The successful candidate must be available for a.m. shifts including weekends.

We thank all applicants; however, only those considered for an interview will be contacted. No phone calls please.
* Priority will be given to Tsuut'ina Nation members.