Cashier : Part Time - WESTBANK

The Home Depot; Westbank First Nation #9; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading home improvement retailer where you can showcase your customer service skills! As a front-end associate, you will play a vital role in ensuring a seamless shopping experience for customers. Your responsibilities will include guiding customers to open registers, processing transactions efficiently, and promoting additional services. This position offers the chance to work in a fast-paced environment while interacting with a diverse clientele. If you have a passion for helping others and thrive in a team-oriented atmosphere, this is the perfect opportunity for you to grow your career in retail.

Qualifications

• 1 to 2 years of retail or cash experience is an asset.
• High school diploma or equivalent is required.

Responsibilities

• Direct customers to registers and assist at checkout.
• Ensure customer satisfaction and promote services.

Skills

Interpersonal skills

Cash Handling

Education

High school Diploma or Equivalent

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

1. Ensures Customer Satisfaction:

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation:

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Hybrid Work:

• Dependent

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• High school Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA