Cashier : Part Time (TEMP) - LANGFORD

The Home Depot; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic front-end associates to enhance customer satisfaction and streamline checkout processes. In this dynamic role, you will engage customers, process transactions accurately, and promote various services. You'll work in a flexible environment, adapting to the needs of customers while maintaining safety and security standards. If you have strong interpersonal skills and a passion for customer service, this opportunity is perfect for you!

Qualifications

• 1-2 years of retail or cash experience is an asset.
• Ability to communicate effectively and focus on customer satisfaction.

Responsibilities

• Direct customers to open registers and support at assisted check-outs.
• Ensure customer satisfaction through effective communication.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:
Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Hybrid Work:

• Dependent

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA

The pay range for this position is between $18.00 - $19.00