Cashier - Part Time (Pembroke)

The Home Depot; Eastern Ontario; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada is seeking a Front-end Associate to guide customers to open registers and support checkout operations. You will be adept at processing transactions quickly and accurately within the GET checkout process, ensuring a smooth customer experience.

The role emphasizes product knowledge, effective communication, and promoting services such as credit and warranties. A flexible schedule including evenings and weekends is part of the job, in a warehouse-like environment with varying

Qualifications

• High school diploma or equivalent.
• 1–2 years of retail or cash handling experience preferred.
• Able to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and direct them to open registers, supporting checkout processes.
• Demonstrate product knowledge and suggest services to meet customer needs.
• Promote and explain services such as Credit, Extended Warranty, Tool Rental, Pro Services.
• Follow safety and loss prevention procedures to protect people and assets.

Skills

Interpersonal skills

Cash Handling

Customer Focus

Education

High school diploma or equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommend services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies

• Communicates Effectively
• Customer Focus

Skills

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports

• Front End Supervisor

Travel Requirements

• None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

• Highschool Diploma or Equivalent

Minimum Years of Work Experience

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience

• NA

Certifications

• NA

Other Requirements/Assets

• NA

The pay range for this position is between $18.85 - $19.85

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.