Cashier part time- contract (nepean)

The Home Depot Canada; Ottawa; On-site; CAD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking a dedicated front-end associate to enhance customer experiences at their store. In this role, you will be the first point of contact for customers, ensuring their satisfaction by efficiently processing transactions and providing product knowledge. You will work in a dynamic environment, engaging with customers and promoting services that meet their needs. This position offers the chance to be part of a team that values safety and customer service, making a real impact on the shopping experience. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is perfect for you.

Qualifications

• 1-2 years of retail or cash experience preferred.
• Strong interpersonal skills and ability to handle cash transactions.

Responsibilities

• Ensure customer satisfaction by engaging with customers and processing transactions.
• Follow safety and loss prevention policies to mitigate shrink.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

1. Ensures Customer Satisfaction
2. Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
3. Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
4. Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
5. Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

1. Follows all Safety and Loss Prevention policies and procedures.
2. Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

1. Communicates Effectively
2. Customer Focus

Skills:

1. Interpersonal skills
2. Cash Handling

Direct Manager/Direct Reports:

Front End Supervisor

Travel Requirements:

None

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Hybrid Work:

Dependent

Working Conditions:

Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

Highschool Diploma or Equivalent

Minimum Years of Work Experience:

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

NA

Certifications:

NA

Other Requirements/Assets:

NA