Cashier Part Time (COBOURG)

The Home Depot; Cobourg; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading home improvement retailer where you can express yourself while contributing to a greater mission. As a front-end associate, you will play a pivotal role in enhancing customer experiences by ensuring smooth and efficient transactions. Your interpersonal skills will shine as you greet and assist customers, making their shopping experience enjoyable. This position offers a flexible schedule and the opportunity to work in a lively environment. If you're passionate about customer service and ready to make a difference, this role is perfect for you.

Qualifications

• 1 to 2 years of retail or cash experience is an asset.
• High school diploma or equivalent is required.

Responsibilities

• Ensure customer satisfaction by engaging and assisting during transactions.
• Follow safety and loss prevention policies to mitigate shrink.

Skills

Interpersonal skills

Cash Handling

Education

High school Diploma or Equivalent

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

1. Ensures Customer Satisfaction
2. Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
3. Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
4. Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
5. Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
6. Maintains Safety, Security and Shrink Mitigation
7. Follows all Safety and Loss Prevention policies and procedures.
8. Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

1. Communicates Effectively
2. Customer Focus

Skills:

1. Interpersonal skills
2. Cash Handling

Direct Manager/Direct Reports:

Front End Supervisor

Travel Requirements:

None

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Hybrid Work:

Dependent

Working Conditions:

Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

High school Diploma or Equivalent

Minimum Years of Work Experience:

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

NA

Certifications:

NA

Other Requirements/Assets:

NA