Cashier: Part Time - 7040 NANAIMO

The Home Depot; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading retail company where you can be yourself while making a difference in customers' lives. As a front-end associate, you'll play a vital role in ensuring customer satisfaction by providing exceptional service and efficiently processing transactions. This position offers the opportunity to engage with customers, recommend services, and contribute to a positive shopping experience. With a focus on teamwork and a flexible work schedule, this role is perfect for those who thrive in a dynamic environment. Embrace the chance to grow your career in a supportive atmosphere that values your contributions.

Qualifications

• 1-2 years of retail or cash experience preferred.
• Strong interpersonal skills to engage with customers.

Responsibilities

• Ensure customer satisfaction through effective communication.
• Process transactions accurately and efficiently.

Skills

Interpersonal skills

Cash Handling

Education

High School Diploma or Equivalent

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

1. Ensures Customer Satisfaction:
   Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
2. Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
3. Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
4. Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation:

1. Follows all Safety and Loss Prevention policies and procedures.
2. Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.

Hybrid Work:

• Dependent

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• High School Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset.

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA