Cashier II - Minimum 22.5 Hours

COACH; Halton Hills; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Sales Support Associate, der Kunden mit Freundlichkeit und Effizienz bedient. In dieser Rolle sind Sie entscheidend für den Erfolg des Geschäfts und tragen dazu bei, eine positive Kundenbindung aufzubauen. Sie werden für die Organisation und Sauberkeit des Verkaufsbereichs verantwortlich sein und die Verkaufsaktivitäten unterstützen. Wenn Sie gerne in einem dynamischen Umfeld arbeiten und eine Leidenschaft für Kundenservice haben, könnte dies die perfekte Gelegenheit für Sie sein. Ihr Beitrag wird geschätzt und Ihre Ambitionen werden gefördert.

Qualifications

• Erfahrung im Kundenservice und Verkauf ist von Vorteil.
• Fähigkeit, Kundenbedürfnisse zu erkennen und zu erfüllen.

Responsibilities

• Begrüßen Sie Kunden freundlich und bieten Sie Unterstützung an.
• Pflegen Sie die Verkaufsfläche und analysieren Sie den Nachschubbedarf.

Skills

Kundenservice

Verkaufskompetenz

Kommunikationsfähigkeiten

Teamarbeit

Education

Abschluss der Sekundarstufe

Tools

POS-Systeme

Job description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Sample of tasks required of role:

CASH WRAP:

• Greeting the customer with a smile and with eye contact and offering your name
• Interact genuinely and naturally with the customer
• Read cues and determine customers' needs
• Conduct email/name capture, where permitted by law
• Maintain accuracy when operating POS
• Maintain cash wrap organization and cleanliness
• Suggest multiple add-ons and sell gift cards
• Maintain cash and POS media accurately and in compliance with Coach policy
• Create lasting impression by genuinely thanking customer and provide reason to return
• Represent Coach brand appropriately

SALES FLOOR:

• Regularly analyze sales floor to assess replenishment needs
• Replenish sales floor/assigned zone
• React to sell through and execute visual merchandising needs
• Support sales floor activities, as directed
• Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
• Respond to customer requests confidently; partner with sales team or Store Management, when needed
• Upkeep housekeeping standards

Our Competencies for All Employees include: Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, Learning on the Fly.

Our Competencies for All People Managers include: Strategic Agility, Developing Direct Reports and Others, Building Effective Teams.

Tapestry, Inc. is an equal opportunity and affirmative action employer committed to diversity. All employment decisions are based on qualifications without regard to legally protected characteristics.

For accommodations under the Americans with Disabilities Act (ADA), contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Visit us at Tapestry, Inc.