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Join a locally owned Shoppers Drug Mart store as a Retail Associate, where you'll deliver exceptional customer service and maintain a professional checkout area. This role involves engaging with customers, handling transactions, and ensuring store standards are met. Enjoy a supportive environment with benefits like flexible schedules and competitive pay.
Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
Maintain excellent customer service and checkout area
DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE:
Provide excellent customer service and positively engage with all customers
Maintain a neat and organized checkout area
Greet all customers with a warm demeanor
Accurately scan or enter product data
Accurately handle cash, coupons, lottery, and PC Optimum transactions
Ask for the customer's PC Optimum Card during each transaction
MERCHANDISING:
Ensure proper documentation for receipts and return of goods
Merchandise and maintain designated areas (facing, signing, labeling, etc.)
LOSS PREVENTION:
Follow loss prevention standards
Control cash, lottery, and stamp inventory
GENERAL:
Present a professional image in accordance with Uniform Policy and Dress Code Guidelines
Comply with all health and safety regulations
Follow all store policies and procedures
Maintain standards of housekeeping and store image
Perform other duties as required
QUALIFICATIONS:
Planning, judgment, and decision-making skills
Ability to balance teamwork and efficiency in processing customer orders
Organizational skills and neatness
Efficiency in processing customer orders
EXPERIENCE:
Strong computer and register skills
Well-organized with good record-keeping abilities
Detail-oriented
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Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.
Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.
Associate Owners in the Shoppers Drug Mart network value Canada's diversity, reflecting it in their products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.
We believe that complying with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, which reinforces stakeholder and customer expectations.
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