Cashier & Customer Service Assistant

Lakesidegardengallery; Brampton; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a thriving organization as a Cashier-Customer Service Assistant at a well-established garden center. This role offers the opportunity to engage with customers, provide exceptional service, and handle sales transactions efficiently. You will be part of a dynamic team, ensuring a positive shopping experience while maintaining compliance with health and safety standards. With a focus on customer satisfaction, your friendly demeanor and attention to detail will shine in this fast-paced environment. This is a perfect opportunity for those looking to grow in the retail sector while contributing to a beloved local business.

Qualifications

• 1-2 years of experience in cashier or customer service roles.
• Fluency in English; knowledge of other languages is a plus.

Responsibilities

• Greet customers and assist with inquiries and sales transactions.
• Process payments and manage loyalty points on the POS system.

Skills

Customer Service

Cash Handling

Communication Skills

Organizational Skills

Detail-oriented

Teamwork

Education

High School Diploma or equivalent

Tools

POS System

Job description

Seasonal - Accepting Applications for Spring 2023

Lakeside Garden Gallery is a thriving and growing organization. Established in 1984 in Brampton, we provide superior Garden Centre and Landscape services to our valued customers. We are currently accepting applications for:

Cashier-Customer Service Assistant

The Cashier-Customer Service Assistant is responsible for greeting customers, providing exceptional cashier/customer service, and completing sales transactions in a timely fashion.

Duties:

1. Stay informed of weekly promotions/sales. Ensure pricing is accurate.
2. Greet customers and assist with questions and answer customers’ queries.
3. Provide accurate cashier services, including receiving payments through cash, credit, debit, and gift cards.
4. Process loyalty points. Complete sales on POS system. Provide customers with receipts.
5. Arrange for delivery or pick-up for customers as required.
6. Scrutinize and review refund requests and loyalty points accounts.
7. Follow refund policy to process refunds.
8. Answer telephones in a timely manner. Process telephone orders per Company guidelines.
9. Participate and ensure Health and Safety compliance.
10. Clean and maintain work areas as per cleaning schedule.
11. Reconcile till at end of the shift.
12. Assist other departments as required.
13. Assist with pricing and merchandising.

Qualifications:

1. Combination of education and work experiences.
2. Good organization and communication skills. Fluent in English. Knowledge of other languages is an asset.
3. Positive and friendly attitude. Able to answer telephones in a friendly manner.
4. Detail-oriented. Good numeracy skills. Able to manage time effectively.
5. 1-2 years of Cashier/Customer Service or Retail experience.
6. Works well in a team environment.
7. Flexible availability. Days, evenings, weekends including holidays as required.

Lakeside Garden Gallery is an equal opportunity employer. Under AODA, if you require accommodation, please include this in your cover letter.

We appreciate all applications. Only candidates who are selected for an interview will be contacted.

Store location: 10753 Heart Lake Road, Brampton, Ontario, L6Z 0B7