Cashier & Customer Experience Champion - Flexible Schedules

Shoppers Drug Mart Inc.; Kelowna; Hybrid; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Purchase discount

Flexible schedules

Online training through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a customer service associate to support a busy checkout and sales floor in a locally owned store. You will greet customers, process transactions, maintain a neat area, and ensure accurate data entry and cash handling while upholding store policies and health and safety guidelines.

The role emphasizes friendly service, attention to detail, and collaboration with the team to deliver a positive shopping experience for our community.

Qualifications

• Planning, judgement and decision making.
• Balance teamwork and efficiency in processing the customer order.
• Organization and neatness.
• Efficiency in processing the customer order.

Responsibilities

• Provides excellent customer service and positively engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers and displays warm demeanor.
• Accurately scans or enters product data.
• Accurately accounts for cash and coupon, lottery, and PC Optimum.
• Asks for customer’s PC Optimum Card during each transaction.
• Ensures proper documentation completed with respect to receipts and returns of goods.
• Merchandises and maintains designated areas (facing, signing, labeling, etc).
• Prevents loss by following loss prevention standards and controls cash, lottery, and stamp inventory.
• Represents the store image per Uniform Policy and Dress Code and adheres to health and safety regulations.

Skills

Planning, Judgement and Decision-Mak

Teamwork and efficiency

Organization

Order processing efficiency

Job description

Shoppers Drug Mart Inc. is seeking a customer service associate to support a busy checkout and sales floor in a locally owned store. You will greet customers, process transactions, maintain a neat area, and ensure accurate data entry and cash handling while upholding store policies and health and safety guidelines.

The role emphasizes friendly service, attention to detail, and collaboration with the team to deliver a positive shopping experience for our community.