Cashier

Farm Boy Inc.; Burlington; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in delivering exceptional customer service. In this role, you will contribute to a vibrant shopping environment by assisting customers with their inquiries, processing transactions accurately, and ensuring a clean and safe store. Your passion for food and commitment to quality will help create memorable experiences for customers. This opportunity offers a chance to work in a dynamic team setting, where your contributions will be valued and recognized. If you're ready to make a difference in the retail world, this is the perfect role for you!

Qualifications

• Experience in a retail environment is an asset.
• Must be 18 years old to handle alcohol where applicable.

Responsibilities

• Provide superior customer service and ensure a quality shopping experience.
• Handle customer purchases accurately and maintain cleanliness.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Mathematical Skills

Communication Skills

Attention to Detail

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, process all customer purchases, collect the accurate tenders and bag the purchased items.
• May be required to handle or sell alcohol.
• Responsible for learning product codes and applying them in a timely and accurate manner when processing customer orders.
• Responsible for balancing all tenders received.
• Answer and direct incoming phone calls as necessary.
• Keep the work, storage and store front areas clean and safe at all times by performing general “housekeeping” as required, including cart retrieval from the parking area.
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Superior customer service, organizational and interpersonal skills.
• If at a location that sells alcohol, must be a minimum of 18 years of age to handle alcohol and have successfully completed Smart Serve or a willingness to complete as this location sells alcohol.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Strong mathematical skills with a high degree of accuracy and attention to detail.
• Ability to work with little supervision with a high standard for quality and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment :

• Required to stand for long periods of time during shift.
• Regularly required to perform repetitive and / or precise hand / finger movements.
• Required to lift, carry or handle heavy objects.
• May be exposed to changes in temperature (when standing near exit doors) and to extreme temperatures (when collecting carts from the parking area).

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.