Caseworker - St. Felix Centre Charities

CharityVillage; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prominent organization in Toronto is seeking a skilled social worker to lead various responsibilities in supportive housing. The role requires advocacy for guests, collaboration with community partners, and the implementation of relevant programming. Candidates should possess a relevant degree, strong communication skills, and at least two years of experience in a similar environment. This opportunity promises a rewarding career in a vibrant community-focused organization.

Qualifications

• Minimum 2 years’ experience in a similar setting.
• Experience facilitating partnerships with external agencies.
• Working knowledge of City of Toronto standards is an asset.

Responsibilities

• Lead intake screening, interviews, and complete intake reports.
• Advocate for guests/tenants and assist in overcoming barriers.
• Maintain professional boundaries and develop support programming.

Skills

Understanding of anti-oppressive practice

Excellent oral, written and interpersonal communication skills

Excellent organizational and time management skills

Proficient in Microsoft Office

Strong understanding of a harm reduction philosophy

Ability to de-escalate conflicts

Education

Bachelor Social Work or degree in similar discipline

Completion of various health and safety certificates

Job description

RESPONSIBILITES

• Lead intake screening, interviews, and complete intake reports;
• Advocate for the guest/tenants and assist them in overcoming systemic barriers that may preclude them obtaining support;
• Consult with relevant stakeholder for case planning;
• Maintain and model appropriate professional boundaries;
• Develop and implement programming and projects to support guest/tenants;
• Build and maintain relationships with community partners;
• Provide support for offsite appointments as applicable;
• Participate in departmental planning activities;
• Responsible for reporting any serious occurrences including but not limited to injury, illness, or incidents of aggression;
• Oversee and assist with the planning and implementation of program enhancements;
• Compile caseload statistics and prepare program and guest/tenant reports;
• Provide guidance and oversight of volunteers and placement students;
• Maintain knowledge of external regulatory bodies governing the organization;
• Maintain current credentials as required for employment;
• Responsible for keeping accurate records and documentation;
• Other duties as assigned.

Education

• Completion of Bachelor Social Work or degree in similar discipline or equivalent work experience in a related field - Lived experience will be considered an asset;
• Completion of the following certificates considered an asset: First Aid, CPR, Overdose response and Naloxone administration, Non-violent crisis intervention, Anti racism and anti-oppressive practice, Food handlers’ certificate, SMIS certificate, Fire Warden training, Toronto Respite Standards;
• Joint health and Safety certification considered an asset;

EXPERIENCE

• Minimum 2 years’ experience working in a similar setting e.g. shelter, respite; supportive housing.
• Experience facilitating and building partnerships with external agencies;
• Experience with facilitating workshops and leading training.
• Working knowledge of the City of Toronto 24-Hour Respite Site Standards and Toronto Shelter Standards (TSS) an asset;
• Experience working with individuals in a Harm Reduction setting;
• Demonstrated reliability and availability to attend scheduled shifts;

SKILLS

• Understanding of anti-oppressive practice;
• Excellent oral, written and interpersonal communication skills
• Excellent organizational and time management skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
• Strong understanding of a harm reduction philosophy;
• Ability to de-escalate conflicts

Schedule
TBD: Sunday to Saturday (Flexible days and shifts)
Team members will be scheduled for 40 hours per week, with shifts falling within 7:00 AM and 7:00 PM across all seven days.