Caseworker / Chaplain

The Salvation Army; Vancouver; On-site; CAD 34,000 - 51,000; Part time

Job summary

The Salvation Army Belkin House in Vancouver seeks a Part-Time Caseworker/Chaplain to provide supervision and pastoral care within a shelter setting. You will develop PDPs, conduct intake and discharge, and coordinate services with local agencies.

In addition to crisis support and documentation, you will work with a team to promote dignity and safety, while respecting confidentiality and organizational policies.

Qualifications

• Two years of case management/outreach experience in social services.
• Knowledge of addiction and mental health services.
• Fluent English with strong interpersonal skills.
• Ability to obtain required background checks.

Responsibilities

• Develop PDPs with clients and monitor progress toward goals.
• Provide crisis intervention, counseling, and advocacy as needed.
• Maintain confidential client records and documentation.
• Collaborate with a case management team and community partners.

Skills

Case management

Pastoral care

Crisis intervention

Interpersonal skills

Documentation

Teamwork

Volunteer coordination

De-escalation

Safety awareness

Community liaison

Education

Diploma in Social Service (2-year)

First Aid/CPR

Non-Violent Crisis Intervention

WHMIS

FOODSAFE Level 1

Mental Health First Aid

Naloxone training

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Internet navigation

Job description

Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:Position Purpose summary:The Caseworker/Chaplain provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures (and provides Christian based pastoral care services within a community, church or a residential/shelter setting in keeping with approved pastoral care practices).TERMS : Permanent, Part-Time (32 hours / week)DAYS & TIME : Tuesday – Friday8:00a.m. – 4:30p.m. (With one 30 mins. unpaid lunch break).KEY Accountabilities:CaseworkResponsible to demonstrate by word and action a positive and professional role model for residents and employees of Belkin House and to contribute to the mission and goals of Belkin House.Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required.Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan.Assesses client suitability to the program and makes referrals to other programs in our building and other agencies as required.Interviews clients to prepare case histories and background information for which confidentiality is required.Performs intake and discharge procedures for clients/residents as assigned.Develops, with the client, a Personal Development Plan (PDP); assists clients in establishing goals and monitoring progress.Responsible for orientating new residents to Belkin House’s policies, procedures and program expectations.Maintains awareness of any problems (medical, behavioral or other) experienced by clients. Reports pertinent information to supervisor.Provides appropriate crisis intervention, basic counselling skills, and support as required.Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required.Engages in the development of interpersonal relationships that promote dignity and respect.Maintains appropriate records and statistics, ensures that all required documentation is accurate and complete. This includes maintaining expected case file information through online case management system, physical documentation and logs.Participate in relevant and requested trainings, workshops, internal and external events, case management meetings, program development meetings, new resident orientations and floor meetings.Works with Manager to develop programs and procedures as related to client care.Liaises with Police, Funders, court personnel, community agencies, families, and other staff members.Performs other duties as assigned.ChaplaincyPrays with and or leads people to faith in Jesus Christ as opportunity permits.Plans and conducts creative worship services, pastoral care programs, activities, outreach programs and Bible studies for community members, clients or congregants as applicable.Assists community members, clients or congregants towards achieving personal and spiritual well-being.Works as a team member with other pastoral care givers in problem-solving for the benefit of individuals; may act as a member of a case management team.Communicates in an empathetic manner with clients, congregants, families, staff and community agencies; maintains written records / logs of activities (including activity reports and statistical information).Recruits, interviews, trains, orients, documents, and monitors all volunteers coordinating their involvement in program delivery.Refers community members and clients to representatives of other faith communities as needed.Knows and acts in accordance with security procedures of the facility to ensure safety and confidentiality of community members, clients or congregants (e.g. contact with emergency response)May serve on Salvation Army Councils and Committees .Ensures that a proper Christian spiritual focus is applied to programs & initiatives.Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example.Program DeliveryParticipate in the development of goals and objectives for the PDP program as well as evaluation and research for continued improvement.Work as a case management team to develop and innovate new and existing programs and projects based on program feedback and expansion opportunities.Develop, coordinate, and facilitate relevant programs and classes. Including but not limited to topics such as housing, employment, education, emotional well-being, and community building.Host community building and networking events.Ensure that program procedures are maintained, develop relevant policies, learning guides, and facilitator materials where required.Other DutiesDemonstrate respect, honesty and compassion in the administration of all duties.Invest in professional development through continued training identified by staff and management team.Working Conditions:Responsibilities will involve working from a designated workstation, but will also involve movement through the residential areas, and general building.Direct program activities may require a moderate level of physical ability - walking, standing, lifting up to 20 pounds – to effectively carry out the duties of the position.Responsibilities will also include accompaniment of clients traveling by public transportation or walking in various weather conditions.The employee may at times be subject to hazardous or disagreeable conditions in the performance of their duties.Working conditions may include:Exposure to drugs and alcoholNoise and odoursDealing with angry and abusive peopleVerbal AbuseExposure to bodily fluids and bodily wasteEducation, Qualifications and Certifications:Completion of a formal post-secondary/college program of two academic years in Social Service or another related field.Current Certification in First Aid/CPR or willingness to be trained.Certification in Non-Violent Crisis Intervention or willingness to be trained.WHMIS or willingness to be trained.Certification in FOODSAFE Level 1.Mental Health First Aid Certification or willingness to be trained.Current Naloxone Training or willingness to be trained.Alternative level of education and experience may be acceptable.Experience and Skilled Knowledge RequirementsAt least two (2) years of experience working in case management, outreach or group facilitation in a social service setting.Proficient in Microsoft Office (including Word and Excel, PowerPoint), Outlook, and Internet navigationStrong knowledge of addiction and mental health servicesStrong knowledge of community resources and social service programs.Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.Skills and CapabilitiesWillingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).Attention to detail, problem-solving and analytical skills.Fluent spoken and written English.Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.Ability to function independently and collaborate with a teamAbility to follow Universal precautions.Demonstrate ability to de-escalate individuals in stressful situations with effective interpersonal and conflict resolution skills.Ability to work with individuals from diverse cultural backgroundsDemonstrate ability to communicate effectively both orally and in writing with your Supervisor and those you supervise.Demonstrate group facilitation and program coordination abilities.Demonstrate organizational and time management skillsOTHER CONDITIONS / REQUIREMENTSSuccessful obtainment of clearance through The Salvation Army Child Abuse RegistrySuccessful obtainment of clearance through the Criminal Record Check under the Criminal Records Review ActSuccessful obtainment of Enhanced Reliability Status Security ClearanceCompensation:The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.