Case Manager - Registered Nurse (RN) Facility/Priority Access Liaison

Vancouver Coastal Health; Vancouver; On-site; CAD 56,000 - 77,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employer-paid training

Wellness services

Recognition programs

Staff discounts

Job summary

Vancouver Coastal Health in Vancouver, BC, invites applications for a Case Manager on the Priority Access Team. Working within a client- and family-centred care model, you assess eligibility for continuing care and coordinate placements across residential care, hospice, assisted living or supportive housing.

You collaborate with interdisciplinary teams, review needs, develop care plans, and ensure appropriate levels of care while navigating regulatory standards.

Qualifications

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Three years' recent community health nursing experience including case management or Home Care in related settings.
• Valid British Columbia Driver's License; local area travel required.

Responsibilities

• Facilitates placement of clients meeting Priority Access criteria into residential or supportive housing across care settings.
• Collaborates with interdisciplinary teams to ensure appropriate and timely placements and level of care.

Skills

Case management

Community health nursing

Interdisciplinary teamwork

Communication skills

Critical thinking

Education

BCCNM Registration

Community health nursing experience

Driver's license

Job description

minimum Nurse to Patient Ratios (mNPRs)

Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.

Salary Details

The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr.

Job Summary

Come work as a Case Manager with Vancouver Coastal Health (VCH) on the Priority Access Team in Vancouver, BC!

Within the context of a client and family centred care model and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of professional practice and Code of Ethics for registered nurses, and the established vision and values of the organization, this position facilitates the placement of clients who meet the criteria required for Priority Access registration into residential care, hospice/palliative care, assisted living or supportive housing for person's with disabilities. Assesses physical, emotional, environmental and learning needs of clients, prioritizes referrals and screens clients for eligibility to continuing care services; reviews the need for, and organizes the transfer of, residents inter-and intraregionally. Collaborates with interdisciplinary team members, hospital staff and care/service providers to ensure appropriate and timely placements and to achieve excellence in health services and education. Acts independently, within the framework of regulations, in assessing situations using referral resources and arranging for on-going care. In conjunction with the interdisciplinary team, develops and implements care plans, participates in inter-agency case management and ensures the appropriate placement and level of care for clients. Identifies/assesses potential legal, ethical and professional implications of decisions.

Qualifications

Education & Experience

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).


• Training in community health nursing and a minimum of three (3) years' recent experience in community health nursing, including experience in case management or Home Care community nursing or nursing employment in intermediate or extended care and out-patient clinical settings or geriatric assessment centres or an equivalent combination of education, training and experience.


• Valid British Columbia Driver's License. Local area travel requires the use of personal vehicle.

Knowledge & Abilities

• Demonstrated knowledge of the British Columbia College of Nursing Professionals (BCCNM) Standards of Nursing Practice.


• Demonstrated knowledge of the geriatric population and associated psychosocial issues related to this population.


• Demonstrated knowledge of the current long term care service delivery system.


• Demonstrated understanding of the broad determinants of health.


• Demonstrated knowledge of provincial legislation, standards and policies and health authority standards and policies related to Residential Care Access Policy.


• Demonstrated knowledge of facilities and hospital policies, including discharge processes and Alternate Level of Care.


• Demonstrated knowledge of community health agencies/resources and available services.


• Comprehensive knowledge of other health disciplines and their role in client care and other health and community resources related to the care of clients and caregivers.


• Demonstrated ability to communicate effectively, both orally and in writing.


• Demonstrated knowledge of facilitation, mediation and conflict resolution techniques.


• Demonstrated analytical and critical thinking and problem solving abilities.


• Demonstrated ability to independently plan, organize and prioritize work, applying time management skills to schedule activities and complete assignments under deadlines in a manner that optimizes effectiveness and adapts to changes in workload.


• Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.


• Demonstrated ability to maintain effective working relationships within an inter-disciplinary service delivery model and with a variety of internal/external contacts, including physician and other acute care professionals.


• Demonstrated ability to deal with others tactfully, effectively and respectfully.


• Demonstrated ability to adapt to change and adjust to new or unexpected events.


• Demonstrated ability to apply acquired analytical/investigative skills and the knowledge to effectively gather, maintain and analyze statistics.


• Demonstrates ability to problem solve using sound judgment and by applying critical thinking skills within safe limits of client care.


• Demonstrated ability to utilize computer applications necessary for completing day-to-day functions and maintaining client records and ability to operate other related equipment.


• Demonstrated skill in CPR techniques.


• Demonstrated physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and \"going first\" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan


• Grow your career with employer-paid training and leadership development opportunities


• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families


• Award-winning recognition programs to honour staff, medical staff and volunteers


• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers, BC's Top Employers, Canada's Best Diversity Employers and Canada's Top Employers for Young People in 2026. Only short-listed applicants will be contacted for this posting. Thank you for your interest in Vancouver Coastal Health.