Case Manager, Ontario Works – Housing & Social Services

City of Kingston; Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal government in Kingston is seeking a Case Manager to provide Ontario Works case management duties. The role requires overseeing client interactions, managing applications, and ensuring compliance with legislation. Ideal candidates will have experience in social services and demonstrate strong communication skills. This position is vital for delivering quality, customer-centered services and requires a commitment to diversity and inclusion in the workplace. The role offers a competitive salary and comprehensive benefits.

Benefits

Defined Benefit Pension Plan

Employer-matched contributions

Qualifications

• Experience in case management, preferably in social services.
• Strong communication skills for client interactions.
• Ability to manage caseloads effectively.

Responsibilities

• Manage and administer client caseloads effectively.
• Develop and maintain Participation Agreements.
• Ensure compliance with Ontario Works legislation.
• Contribute to program performance and outcome targets.

Skills

Client support

Eligibility determination

Case management

Compliance monitoring

Community engagement

Job description

A municipal government in Kingston is seeking a Case Manager to provide Ontario Works case management duties. The role requires overseeing client interactions, managing applications, and ensuring compliance with legislation. Ideal candidates will have experience in social services and demonstrate strong communication skills. This position is vital for delivering quality, customer-centered services and requires a commitment to diversity and inclusion in the workplace. The role offers a competitive salary and comprehensive benefits.