Case Manager - New Bedford, MA

Elwyn; Golden Horseshoe; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in behavioral health services is seeking a dedicated Case Manager to join their multidisciplinary team. This role focuses on providing comprehensive support to clients with mental health conditions, ensuring they receive personalized, culturally competent care. You will be responsible for developing and implementing community service plans, utilizing evidence-based practices to enhance client outcomes. With a commitment to staff well-being, the organization offers a robust benefits package and professional development opportunities, making it an ideal workplace for those passionate about making a difference in the lives of others.

Benefits

Health insurance

Dental coverage

Vision coverage

Tuition reimbursement

403(b) retirement plan

Employee recognition program

Flexible working hours

Qualifications

• Bachelor's in behavioral science preferred, or 5+ years of field experience.
• 3+ years of experience working with individuals with mental health conditions.

Responsibilities

• Provide person-centered, strength-based, trauma-informed care.
• Coordinate and monitor activities for assigned group of clients.

Skills

Person-centered care

Trauma-informed care

Crisis intervention

Community service planning

Education

Bachelor's in Behavioral Science

5+ years of field experience

Job description

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Case Manager

#ELG-20009 | Posted 01/13/2025

New Bedford, Massachusetts

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Case Manager

#ELG-20009 | Posted 01/13/2025

| New Bedford, Massachusetts

Apply for this job now! Apply

Job Description

Case Manager

Elwyn Adult Behavioral Health Services (formerly Fellowship Health Resources) fosters hope and recovery. Since 1852, Elwyn provides behavioral health services to improve the quality of life for individuals living with mental illness and addictions, serving over 7,000 individuals across 6 states. The cornerstone of our success is Elwyn's deep and longstanding commitment to the principles of recovery and the inclusion of peers in the recovery process.

$21-25/hr

Up to $2000 sign on bonus eligible

Comprehensive Benefits

Elwyn is currently seeking aCase Manager to serve as a member of a multidisciplinary team, utilizing your skills and experience to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services to (ACCS) clients under the clinical supervision of the team leader, assistant team leader, and other mental health professionals. A team member equally shares the responsibility to perform various activities and interventions that support (ACCS) clients in the community.

DUTIES AND RESPONSIBILITIES:

• Integratesthe Prism Model for effective treatment of serious and persistent mental illness,into everyday practice and intervention.


• Provides person-centered, strength-based, trauma-informed care


• Ensures that clients receive effective, understandable, and respectful care that is provided in a manner compatible with client's cultural beliefs and practices and preferred language


• Along with the team, on an ongoing basis, reviews the required outcomes to evaluate community tenure and independence.


• Provides service coordination (case management) for an assigned group of clients, including coordination and monitoring of activities, assumes responsibility for, implementing, evaluating, and revising the overall Community Service Plan in collaboration with the client and team; symptom management, works with the clinical team, ensuring immediate changes are made in the Community Service Plan as clients' needs change; educate and support clients' families, and advocate for clients rights and preferences.


• Practices a Housing First approach


• Utilizes evidence-based assessment tools that support matching a client's needs to their services


• In partnership with the client and team develops the Community Service Plan.


• Provides de-escalation techniques to aid the client (s) in managing a crisis, providing intervention to decrease risk, manage symptoms, and maintain safety


• Participates in the Daily Organizational Meeting


• Documents client progress, activities, and outreaches in the Electronic Health Record


• Practices engagement skills across the adult lifespan


• Support:provides practical help and support, advocacy, coordination, problem-solving, training, and supervision to help clients obtain the necessities of daily living; assist clients in finding and maintaining safe housing, coaches clients to learn and carry out ADLs, assist and support clients to perform household activities, including house cleaning and laundry, teach money-management skills, nutrition education, meal planning, grocery shopping, access transportation, help clients to have and efficiently use primary care, dentist, and other medical specialist, support clients with structuring their time (community resources, social and leisure activities, hobbies, etc.)


• Awareness of and offers a range of valuable community activities and linkages that support the client'sCommunity Service Plan.


• Performs other duties as assigned

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

• Bachelor's in behavioral science is preferred, or 5+ years of field experience considered


• 3+ related experience working with individuals with mental health conditions, preferred


• Preference will be given to candidates that meet the cultural and linguistic needs of the geographic area


• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Relevant Post-job Offer Testing/Conditions:

• Knowledge and practice of FHR, DPH, and DMH policies, regulations, and standards.


• Must complete ACCS Module Training within 30 days of hire


• Participate in other ELWYN required/ recommended training according to the training calendar


• Meet or exceed professional development goals


• Demonstrates fidelity to the ACCS model


• Ability to make contacts and establish relationships with internal and external supports that allow for the program to function within the more extensive system


• Ongoing education and training in culturally and linguistically appropriate service delivery

Why You Should Join Elwyn:

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master's degree incentive available to all employees working 30 or more hours weekly.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job, nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military, or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.

Job Details

Job TitleCase Manager

Alternate Locations

17 Mill Rd, New Bedford, Massachusetts 02745

Full-Time/Part-TimeFull-time