Case Manager - Life Train

About The Link: Youth and Family Supports

For more than 90 years, The Link has helped youth and families on a journey to healing, hope and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centres, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.

About the Opportunity

The Link is hiring! Come grow with us, walk alongside people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinaabe: Love, Respect, Courage, Honesty, Wisdom, Humility & Truth.

Summary

The Case Manager - Life Train will tailor services and supports to assist youth participants facing barriers to employment, develop skills and gain the confidence and experience they need to successfully transition to the workforce. This position is responsible for providing pre-employment training opportunities designed to meet participants' unique needs and enhance their employability.

PRIMARY RESPONSIBILITIES:

The duties and responsibilities of the Case Manager - Life Train include, but are not limited to:

Administrative / program related:

• Completes reports as required including daily logs, weekly and monthly reports;
• Implements and adheres to all agency and program policies and procedures;
• Attends and participates in program meetings;
• Schedules daily jobs in conjunction with the Community Program Supervisor;
• Tracks youth's attendance;
• Is available for some evening and weekend work as required;
• Attends all training, orientation, supervision and evaluation as necessary;
• Coordinates, communicates and monitors youth case plans to encourage successful completion of program;
• Documents all contacts and information as per guidelines;
• Prepares and co-facilitates life skills and employment workshops;
• Group facilitation and one-to-one work as required;

Participant related:

• Acts as an advocate on behalf of the best interest of the participants and acts to ensure that their rights are respected;
• Acts as a positive role model for participants;
• Follows up on participants that are not attending;
• Conducts intake and assessment of participants with a participant-oriented, strengths-based perspective;
• Liaises with EIA, keeping workers updated on participant's progress;
• Identifies and communicates concerns and updates regarding participants;
• Assesses participant needs/goals (i.e., basic needs, food, housing, safety, security, etc.);
• Sets individual goals with participants using a solution-oriented model;
• Provides support and guidance on a variety of issues including parenting, decision-making, problem-solving, self-care, alcohol/drug abuse, sexual abuse, physical abuse, birth control, and relationships;
• Advises and assists with various other job search techniques (i.e., computer skills, networking, job applications);
• Other duties as assigned.

QUALIFICATIONS:

The successful candidate should demonstrate the following competencies, which incorporate the Seven Sacred Teachings;

Essential:

• Post-secondary degree in Education or Human Services field;
• Minimum of two years related experience working with high-risk youth;
• Demonstrated experience in employment counselling (resume writing, job search, etc.);
• Demonstrated experience in group facilitation;
• Valid driver's license and acceptable driver's abstract;
• Personal vehicle available to use for work;
• Applicable certifications (i.e., First Aid, CPR Level C, De-escalation, Mental Health First Aid & Safe Talk, Suicide Intervention and Child Development, etc.);
• Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months;
• Willingness to obtain necessary training as per agency training policy;

Preferred:

• Knowledge of Indigenous languages and cultures would be considered an asset;
• Knowledge of Strengths-based and Solution-Oriented approaches and community resources;
• Crisis intervention, harm reduction and conflict resolution skills;
• Strong organization, time management, problem-solving skills as well as excellent communication and documentation skills;

SALARY RANGE: $19.23 to $22.37 per hour. Dependent on the qualifications. The Link offers a benefit package.

HOURS OF WORK: 37.5 hours per week - days, evenings and possible weekends

HOW TO APPLY: Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position.

APPLICATION DEADLINE: Open Until Filled

Please submit a cover letter and resume (in word or PDF)

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodation at any point in the process. All information received regarding accommodations will be kept confidential.

The Link is an equal opportunity employer, Indigenous people, women, visible minorities, and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted.

The Link is honored to be located on the land of the Ininew, Anishinaabe, Dene, Oji-Cree and Dakota land and in the homeland of the Métis Nation. We commit to respecting the treaties upon which our existence here was made possible.