Case Manager – Life & Disability Services

ABC Benefits Corporation; Alberta; Remote; CAD 50,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager for Life & Disability Services. In this dynamic role, you will oversee Short-Term and Long-Term Disability claims, ensuring compliance with regulations while providing exceptional service to clients. Your expertise will help develop treatment and rehabilitation plans, fostering relationships with various stakeholders. This position offers a flexible work-from-home arrangement, allowing you to maintain a healthy work-life balance while contributing to a vital community service. Join a supportive team that values diversity and innovation, and take your career to the next level in a rewarding environment.

Benefits

Competitive salary

Benefits package

Career growth opportunities

Flexible work arrangements

Qualifications

• Degree in health-related field preferred; experience in disability claims management is essential.
• Strong analytical, decision-making, and communication skills required.

Responsibilities

• Manage Short-Term and Long-Term Disability claims with a focus on case management.
• Communicate effectively with stakeholders and ensure accurate benefit payments.

Skills

Analytical Skills

Detail Orientation

Organizational Skills

Decision-Making

Teamwork

Communication Skills

Flexibility

Innovation

Independence

Education

Degree or diploma in a health-related field

Certified Disability Management Professional (CDMP)

Enrollment in LOMA or other industry-related courses

Tools

Microsoft Word

Microsoft Excel

Job description

Case Manager – Life & Disability Services

Apply locations Work From Home Alberta time type Full time posted on Posted 7 Days Ago job requisition id R699

Alberta Blue Cross is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Working in a flexible work style arrangement, our Case Managers are responsible for managing Short-Term Disability and Long-Term Disability claims. You will manage the initial decision making on the claim as well as ongoing management including developing and monitoring treatment plans, return to work planning and rehabilitation programs. As a Case Manager, you will develop relationships with involved parties and provide expert advice to internal and external customers on a daily basis.

WHAT YOU WILL DO:

1. Adjudicate Short-Term Disability and Long-Term Disability claims.
2. Ensure proper application of rules and regulations as outlined in the Group Policy and in accordance with the Canadian Life and Health Association (CLHIA) guidelines.
3. Plan, implement and evaluate sound case management principles.
4. Responsible for the issuance of correct benefit payment.
5. Responsible for professional and accurate verbal and written communication with all stakeholders.
6. Manage assigned portfolio and become subject matter expert on assigned groups.
7. Communicate with other Alberta Blue Cross departments including Medical Underwriting, Group Underwriting, Sales, Group Administration, and Accounting to provide and exchange information regarding claims activities, eligibility and financial transactions.

WHAT YOU WILL HAVE:

1. Degree or diploma in a health-related field such as in Nursing, Kinesiology, Rehabilitation Medicine or Social Work is an asset.
2. Experience related to disability claims management.
3. Knowledge of the insurance benefit industry is considered an asset.
4. Strong analytical skills, detail orientation and organizational skills.
5. Demonstrated excellence in the decision-making process especially when under pressure.
6. Strong team-player skills and cooperative attitude.
7. Excellent written and verbal communication skills.
8. Proven strength in the areas of flexibility, innovation and independence.
9. Ability to deal effectively with external stakeholders and coworkers.
10. Proficiency with Microsoft Word and Excel is required.
11. Certified Disability Management Professional (CDMP) would be an asset.
12. Enrollment in LOMA or other industry related courses would be an asset.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.