Case Manager - COAST (Contract) (83-26)

Canadian Mental Health Association; Central Ontario; On-site; CAD 41,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

HOOPP retirement plan enrollment

Job summary

Canadian Mental Health Association Muskoka – Parry Sound is seeking a Case Manager for the COAST team on a contract through December 2027. The role provides intensive case management, psychosocial rehabilitation, crisis intervention and treatment, with a 35-hour work week based in Parry Sound.

Required are a Bachelor’s degree in a human service/health science field with relevant registration, plus at least one year in mental health or related areas; willingness to work days/evenings including

Qualifications

• Bachelor’s degree in a human service/health science discipline; equivalency may be considered.
• Mental Health related diploma with registration and relevant work experience.
• At least 1 year of experience with mental illness/developmental disability or substance use, with counselling/case management/crisis intervention preferred.
• Strong empathy, emotional intelligence and conflict resolution abilities.
• Familiar with the Residential Tenancy Act.
• Indigenous Cultural Awareness and Education is required.
• French bilingual is an asset.
• Excellent oral and written communication; able to handle a heavy workload.

Responsibilities

• Carry out case management and psychosocial rehabilitation.
• Provide crisis intervention and treatment for individuals with mental illness.
• Assess, plan, coordinate and deliver rehabilitation and support services.
• Collaborate with team under clinical supervision to support clients.

Skills

Communication skills

Empathy

Emotional intelligence

Conflict resolution

Technology literacy

Bilingual in French (asset)

Education

Bachelor’s degree in human services/health sciences

Job description

INTERNAL/EXTERNAL POSTING OPEN UNTIL NOVEMBER 25, 2026, AT 4PM

CASE MANAGER – COAST (Contract) (83-26)

COMMUNITY OUTREACH AND SUPPORT TEAM

Job Status: Contract to December 2027
Hours of Work: 35 hours per week
Base office: Parry Sound
Competition #: 83-26

Purpose of the Position

The Community Outreach and Support Team (COAST) provides intensive
case management and assertive community treatment for people with serious mental illness. The Case
Manager with the COAST team is responsible for carrying out case management, psychosocial
rehabilitation, crisis intervention and treatment for individuals living with mental illness. This team
member has clinical skills and experiences to assess, plan, develop, coordinate, and provide treatment,
rehabilitation, and support services with clients with severe and persistent mental illness under the
clinical supervision of the team leader.

Requirements of the Position

• Bachelor’s degree in a human service/health science discipline relevant to the position. Equivalency may be considered for a combination of educational experiences. Examples of equivalency include;
• Mental Health related diploma with relevant work experience PLUS registration with a regulated health professional college
• One year of experience working with persons diagnosed with mental illness and/or developmental disability and/or substance use issues preferred, plus experience in providing one or more of the following;
  • supportive counselling
  • case management
  • crisis intervention
• Be able to manage internal and external relationships, possess and demonstrate empathy and compassion, to be aware of emotional intelligence, conflict resolution, and the understanding of the feelings, ideas and beliefs of others.
• Familiarity with the Residential Tenancy Act.
• Indigenous Cultural Awareness and Education is a requirement
• Bilingual in French is an asset.
• Ability to communicate effectively, both oral and in writing.
• Tolerance of and ability to handle a heavy workload and competing demands and high risk situations.
• Ability to use and learn new technology (computers, software programs, phones, printer/scanners, alarm/security systems etc.).
• May be required to transport staff and/or clients of the Agency and therefore you are to hold a valid Ontario G or G2 driver’s license, have a reliable means of transportation and appropriate insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage.
• Willingness to workdays/evenings (including weekends and statutory holidays)

Salary Scale

$29.85 to $39.09 per hour commensurate with qualifications and experience

Benefits

Comprehensive benefit plan and enrolment in a Registered Retirement Plan with HOOPP where contributions start on date of hire.

Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer, and we value the importance of diversity, dignity and worth of every individual in the workplace.
Qualified consumers/survivors and/or family members are encouraged to apply.
We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.
As part of our commitment to Accessibility, if you wish this information in a different format, please
contact our office at 705-645-2262 or email [e-mail].
If you are contacted regarding a job opportunity, please let us know prior to the interview if you require
accommodation.
We thank all applicants but only those selected for an interview will be contacted.