Case Manager, CI Housing

Position:

Case Manager, Comprehensive Integrated Housing Program

Competition Number:

2025-039

Hours of Work:

37.50 hours weekly
Days, Evenings, Weekends

Reports to:

Program Manager,
Housing Services

Vacancies:

One (1)

Hourly Rate:

Pay Band 6
$ 32.53 – $ 37.80

Job Status:

Temporary Full-time
(up to 9 months)

Union/Non-Union:

OPSEU/SEFPO Local 489

Location:

Kingston

Job Summary:

The Case Manager works as a member of an inter-professional team and is responsible for providing case management services to individuals with a serious mental illness who are living in the community in a 24/7 residential environment. This position works in close partnership with acute care hospitals and community service agencies to provide assessment, intervention, supportive counselling, service coordination and follow-up to adults, 16 years of age and older. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

Minimum Qualifications:

• University Degree in a health-related discipline.
• Three years relevant experience providing services to individuals who live with a serious mental illness, preferably in a community setting.
• Certification in First Aid and CPR an asset.
• Applied Suicide Intervention Skills Training (ASIST) an asset.
• Experience working within a case management model, preferred.
• French Language proficiency considered an asset.

Knowledge, Skills and Abilities:

• Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness, within a client-centred approach.
• Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
• Knowledge of issues related to addictions an asset.
• Knowledge of and the ability to incorporate best-practices in community support for individuals living with a serious mental illness.
• Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
• Demonstrated advanced clinical reasoning and decision-making skills.
• Ability to effectively utilize community resources and supports to meet the needs of individuals.
• Ability to work under pressure within a changing environment.
• Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
• Excellent communication and interpersonal skills in order to effectively engage community services and individuals, increasing awareness of services.
• Well-developed problem-solving, prioritization and conflict resolution skills.
• Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
• Basic proficiency in computer skills; MS Office preferred.
• Ability to work flexible hours, including weekends.
• Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
• Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

Application Instructions:

Please submit a resume and cover letter as one document only quoting Competition Number 2025-039 to: careers@amhs-kfla.ca

AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.

We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.