Case Manager (Bodily Injury Adjuster)

Litwiniuk; Halifax; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

Litco Law is looking for a passionate Case Manager to join their growing team in Halifax. In this role, you will oversee client files while maintaining exceptional client service and moving cases toward resolution. A commitment to client satisfaction and strong management skills are essential. Enjoy a supportive work culture with flexibility and opportunities for growth.

Benefits

High-performance culture

Learning and development

Health and Wellness benefits

Unlimited paid vacation

Hybrid work model

Qualifications

• 1+ years of claims adjusting experience in Bodily Injury or Casualty claims.
• Skilled in working with clients and external parties.
• Ability to handle sensitive situations with tact and confidentiality.

Responsibilities

• Manage client files from initial meeting to final payment.
• Maintain high client satisfaction levels while managing a caseload.
• Review client records and evidence to identify key information.

Skills

Claims Management

Analytical Skills

Proactive

Communication

Time Management

Job description

Who We Are

At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and know that this success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients.

By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven individuals who believe in excellence and focus on doing their best every day. Our core values guide everything we do and are reflected in our interactions with clients, team members, and the community.

Come meet our Case Management team here!

How You’ll Make a Difference

Case Managers oversee client files and are responsible for maintaining high-quality client service while efficiently moving cases toward resolution or litigation. They collaborate with Client Care Specialists, lawyers, legal assistants, and other team members to enhance our services and client experience. A key aspect of this role is to provide exceptional client service and ensure client satisfaction – we aim to deliver memorable client experiences and be known for our commitment to service excellence.

You Will:

• Manage client files from initial meeting to final payment
• Find ways to simplify processes and reduce client stress
• Accelerate file resolution to improve cash flow and client satisfaction
• Maintain high client satisfaction levels while managing a caseload
• Educate team members on effective communication with external insurance adjusters
• Maintain strong relationships with insurance adjusters and defense lawyers to facilitate faster claim resolution
• Review client records and evidence to identify key information
• Complete quantum assessments and proposals
• Assist with obtaining client instructions and support settlement negotiations
• Eliminate waste, reduce disbursements, and ensure efficient file management

Who You Are

• Experienced in claims management in a fast-paced, high-volume environment
• Have 1+ years of claims adjusting experience in Bodily Injury or Casualty claims
• Skilled in working with clients and external parties
• Proactive, resourceful, with strong analytical skills
• Enthusiastic about office culture, with the ability to build relationships and handle sensitive situations with tact and confidentiality
• Excellent time management, professionalism, and discretion

What We Offer

At Litco Law, we believe a caring team is a supported team. Benefits include:

• High-performance culture – Thrive among high-achieving, visionary colleagues committed to making a positive impact.
• Learning and development – We invest in your growth because we believe exceptional people seek continuous improvement.
• Freedom and responsibility – We trust our team, offering flexibility, transparency, recognition, and appreciation.
• Health and Wellness benefits – Comprehensive health benefits, virtual assistance, and wellness spending accounts support your well-being.
• In-house book club – We reward reading and personal development.
• Flexibility – Unlimited paid vacation and a hybrid work model.

Check out our Careers website here to learn more.

We Are Growing Fast. Join Us.

Litco Law is a place for mountain climbers, dreamers, and hardworking individuals aiming to make a difference. We offer multiple locations, cutting-edge technology, and a unique workplace culture. Join us today.