Case Manager

Oneida Nation of The Thames; Southwold; On-site; CAD 42,000 - 60,000; Full time

Job summary

Oneida Nation of The Thames seeks a Case Manager for the Ontario Works program on a maternity leave. You will support clients through case management, life stabilization and career counselling, ensuring compliance with Ontario Works Act and Regulations.

Responsibilities include assessing needs, determining eligibility for financial assistance, managing caseloads, developing action plans, and referring clients to employment, training or community resources while maintaining confidentiality and

Qualifications

• BSW preferred or diploma in Social Service/related field.
• Minimum 2–3 years in social services or case management.
• Experience with First Nation communities is preferred.

Responsibilities

• Assess client needs and determine eligibility for financial assistance.
• Manage caseloads and develop action plans.
• Refer clients to employment, training or community resources.
• Maintain accurate records and ensure confidentiality.
• Provide guidance on job readiness and employment strategies.

Skills

Case management

Client assessment

Confidentiality

MS Office

Education

BSW preferred

Diploma in Social Service Worker or related

Job description

Position: Case Manager

Term: Temporary Full-Time (Maternity Leave)

Immediate Start to February 2028

Department: Ontario Works

Division: Community and Social Services

Salary: Competitive salary range

Hours: 35 hours per week, Monday to Friday, 8:30a.m. to 4:30p.m.

Must be Flexible to Align Work must be flexible to align work schedule

with program requirements which may include evenings, weekends, and statutory holidays

Posting Date: August 19, 2026 Closing Date: September 2,2026, at 4:30p.m.

Job Summary

The Case Manager administers the Ontario Works program at the First Nation level, supporting clients through case management, life stabilization, and career counselling. This role ensures compliance with the Ontario Works Act and Regulations.

Key responsibilities include assessing client needs, determining eligibility for financial assistance, managing caseloads, developing action plans, and referring clients to employment, training, or community resources.

The Case Manager maintains accurate records, ensures confidentiality, and provides guidance on job readiness and employment strategies.

Education

• Bachelor of Social Work (BSW) is preferred.
• Candidates with a Post-Secondary Diploma in Social Service Worker, Human Services, or a related field may also be considered.

Experience

• Minimum 2 to 3 years of relevant experience in social services, case management, employment counselling, or community-based support programs.
• Experience working with First Nation communities is preferred.
• Must demonstrate integrity, sound judgment, and the ability to maintain strict confidentiality.
• Proficient computer skills, including working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).

Mandatory Documentation With Application

• A cover letter addressing the qualifications listed above must be included with your application.
• Resume

Requirements Prior To Starting Employment

• The successful candidate must submit a recent Vulnerable Sector Check (completed within a 30-day timeframe), at their own expense.
• The successful candidate must submit a copy of applicable educational qualifications (certificates, diplomas, degrees, etc.).

Submit all mandatory documentation to [e-mail].

• Late applications will not be accepted.
• All applications will be screened according to the above qualifications, including a full and complete application as requested.
• Only those selected for interviews will be contacted.
• A registered member of a First Nation as per Section 16(1) of the Human Rights Act, is preferred.

Oneida Nation is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodations, please contact Human Resources.

To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email