case manager

Government of Canada - Western; Kamloops; On-site; CAD 70,000 - 90,000; Full time

Job summary

A government agency is seeking a professional to manage community and social service programs in Kamloops. The role involves planning service delivery, hiring and training staff, and overseeing operational contracts. The ideal candidate will have a Bachelor's degree and experience in community services. Required skills include excellent communication, attention to detail, and the ability to work under pressure. This is an on-site position with numerous employee benefits including health care and training opportunities.

Benefits

Dental plan

Disability benefits

Health care plan

Group insurance benefits

Life insurance

Paid time off (volunteering or personal days)

Travel insurance

Team building opportunities

Free parking available

Qualifications

• Experience in community and social service programs delivery.
• Ability to hire and train staff.
• Experience managing contracts and supervising staff.

Responsibilities

• Plan and organize the delivery of social and community service programs.
• Hire and train professional and non-professional staff.
• Direct and advise staff on best practices.
• Resolve conflict situations effectively.
• Manage contracts for community services.

Skills

English

Attention to detail

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Team player

Proactive

Education

Bachelor's degree

Tools

MS Excel

MS PowerPoint

MS Word

Mac OS

SharePoint

Job description

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Air conditioned

Work setting

• Community and social services
• Urban area
• General office
• Management

Budgetary responsibility

• 0 - $100,000

Responsibilities Tasks

• Plan and organize the delivery of social and community service programs
• Hire and provide training for professional and non-professional staff
• Direct and advise professional and non-professional staff
• Resolve conflict situations
• Coaching
• Manage contracts

Supervision

• More than 20 people

Experience and specialization Computer and technology knowledge

• MS Excel
• MS PowerPoint
• MS Word
• Mac OS
• SharePoint

Area of work experience

• Contracts
• Manager

Additional information Security and safety

• Criminal record check
• Immunization records
• Driver's validity licence check
• Vulnerable sector check

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Fast-paced environment

Personal suitability

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Proactive

Benefits Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits
• Life insurance
• Mileage paid
• Pension plan

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Travel insurance